It was a last minute choice, I didn't expect my stay to be perfect as I was checking the rate of the hotel before I make the reservation, which I can't understand after my staying there cause definitely they deserve much better than the actual rate, I would mention that the reception crew were just amazing and professional, helping with every details, the cleanliness of the rooms and the area, the food (I had breakfast and lunch) was delicious, the chiefs and the whole restaurant staff were smiling and helping all the time, definitely will not be the last time cause I'm planning to see you soon ;)

Iv used this hotel many times and all what I can say is 10 out of 10 for everything

There actually isn’t anything to say

Quiet location. Very friendly helpful reception, catering & room service staff. Room & hotel very clean Had a couple of minor issues which were resolved very efficiently.

No hospitality tray. Spa facilities chargeable. Pool floor tiling & overflow grating required repair.

Excellent and friendly staff, great location central to a lot of restaurants and hotel food was good. Rooms are a good size. Generally clean throughout the hotel and visible to see staff cleaning on a regular basis.

The toilets by the pool were not in a good condition. Like they haven't been touched in ages. Deco in the bathroom could do with a bit of paint

Breakfast was really good.

The hotel room was surprised by the lack of electrical sockets....there simply aren't any! To charge your phone, you have to lean behind the bed and look for where the bedside lamp is plugged in... Because of this, hotels of this category are not really acceptable.

The staff around the whole hotel were amazing. Very polite and helpful. The host around the pool area were fantastic. My children loved them and couldn’t wait for the evening entertainment. Ghizlain, Yousra and Omar were the best I’ve seen in a hotel. Very professional and gave every guest the time they deserved. They were especially friendly and got everyone involved in activities. The reception staff were full of smiles and went above and beyond to find out information and made us comfortable.

Could have had a few more sun beds on days when it was extremely busy but all round there were a lot.

Location Size of room Staff Toileties included Plenty of hot water

Not well cleaned as bathroom foor was dirty and I foune items belonging to other guests behind the fridge Steps to pool loose and dangerous I kept catchinh my feet on missing tiles in the pool

Very pleasant The room is very clean Staff very helpful

Breakfast bit short of choices Very far from the city centre & no transport twice daily to the centre other with extra cost or for free

The hotel was nice and clean. Everyone was super pleasant and helpful from the cook at the breakfast in the morning to the guards/security outside, specially JAWAD, the receptionist who was helpful and informative. And made our stay at the hotel very comfortable

The bathroom/shower was clogged. It took the water few minutes to clear.

I never used the outdoor pool as I traveled in winter but it looked clean and was used by couple of people. Breakfast excellent - as I had breakfast only deal. Staff very helpful. Carrefour and shopping mall at walking distance.

none.