The staff, at reception and in the restaurant, were friendly and so helpful. The menu was varied and reasonably priced. They did a delicious omelette for breakfast. On the last day, I missed my shuttle to Windhoek airport and staff tried to help me. I eventually organised a lift with guests going to Windhoek. My room was quiet with a wonderful view of the sea and dunes from the fourth floor. The bed was very comfortable. A highlight of my trip was the Half day Sandwich Harbour 4x4 Dune trip with excellent guide and driver RJ.

The pool on the rooftop did not look safe but I think that area is being renovated. It needs more protection around it, especially for children. I would have liked to swim in the sea but was told that it was a bit dangerous, with cross currents.

On the 24th at around 13:50pm I called the hotel to ensure that my client arrived safely, the lady by the name of Thelma was very unprofessional while answering my call she was giggling on the other end and hang up on me, I called again asking her surname then she decided to be mute and ignored me. However around 19:17pm I called again and the gentleman who answered was very helpful & professional and even apologised for his colleagues behaviour as I narrated my earlier encounter. I’ll definitely send more people because of his professionalism.

Swakopmund Beach Hotel is an excellent choice for anyone visiting the area, 10/10 its central location makes it perfect for exploring the city and to the most beautiful places in the desert “Safari “ A short walk distance to the beach and the restaurant, the staff are incredibly friendly efficient and very helpful,ensuring a warm welcome. The hotel boasts a great atmosphere, combining a trendy modern vibe with comfort. I was updated to a honeymoon room very stylish designed and well equipped, providing a very pleasant stay. Breakfast was amazing, which featured a selection of high quality ingredients and variety of options to choose from. Lastly i would like to thank the management “Marco” for help me to organise a bouquet of flowers, as a surprise birthday present for my lovely wife. His very professional and full of knowledge about customer service indeed. Thanks once again for the hospitality !..

Great view over the ocean, a beautifully designed and comfortable room with a balcony. Staff was very helpful, quick and knowledgeable in organising activities and suggesting places around Swakopmund! I do recommend!

Breakfast could have been better in terms of choice of food and quality of food. The hotel is 15 min walk away from the centre which in Swakopmund is far - however, the centre is not much of a sight, and the bustling atmosphere of the Strand should rather be avoided. So the hotel is located outside the busy centre which is not necessarily bad.

We enjoyed our stay at Beach Hotel - perfect location (quiet yet very close to everything), very clean and comfortable room with balcony and ocean views, good breakfast and very friendly and professional staff. Additional bonus is a large secure parking for your car. This hotel is a great value for money, and I would recommend it to everyone visiting Swakopmund.

Nothing - everything was fine.

Rooms are OK size and balcony is suitable for two person. Hotel need some renovation, especially bathroom need some ventilation (only ventilation is window to courtyard and doors need to be more soundproof (neighbours coming-going feels like in our own room). The shape of the sink doesn't allow to operete without splashing. Unfortunately roof sundeck is very windy and pool is cool, need some heating system. Breakfast was in price, tastefully and you have chance to choose 5-6 different breakfast.

GYM doesn't exist anymore, you have chance to go openair gym corner (200-300m). Next to hotel (20m) is public corner for fisherman's, where they are cleaning fresh fish, some days cas smell a little bit.

The room was quite small compared to what we saw online. So we were a little bit disappointed.

The breakfast menu could be improved a bit, it does not have a variety. You end is eating the same meals if you are staying longer

The hotel is well situated, face to the ocean, close to the Aquarium. Not immediately close to the main restaurants or shops (but at walking distance). The staff was very supportive and the manager did all his best to make sure we can have all we need in due time. He was extremely kind and professional and walked the extra mile that makes guests feel great. He was also very supportive for the booking of the excursions, pick up from the hotel etc. And always with a smile.

Everything Everything was superb Thank you

Nothing. Everything was superb Thank you

I liked the location of the hotel. It was central and close to the city centre as well as the mole beach and a variety of restaurants. I had a view of the ocean and could hear the waves at night. Breakfast was scrumptious and the service was great. Overall I had a great 3-night stay and would definitely go back.