Great motel in perfect proximity to Ascot Hospital (which is why I chose it); walking distance to Remuera shops; close to Southern Motorway. Surprisingly quiet, clean, spacious rooms, great (newly renovated) kitchen for self-catering. TV with Sky, air-con available (didnt use). Easy parking and access.

A bit sparse on furnishings - adequate but not generous eg 3 teaspoons (for a unit that can sleep 4); 2 towels (even though I'd booked for 3 people)...but extra towels/teabags etc given on request. We couldnt connect to the wi-fi, but I admit I did not ask for assistance (as could get by without it). Hairdryer in unit looked to be preseerved from the 1960's (and as useful as a gentle breeze). Minor complaints really!

(Room 16) travelled with 10yr, 14yr old. Full kitchen set up was a nice surprise. lovely big bathroom, hot water and deep bath. very spacious for a 1bdrm apartment. Easy access to local shops round corner. plenty of parking. even had a lil backyard too with own door. we travelled overseas and booked here due to the affordable price and easy access to wedding event.

Only negative we had was needed more pillows on the beds. 1 thin pillow really isn’t enough per person. but other than that, really enjoyed our stay

Having stayed here before under the previous management I had a fair idea of what to expect. The facilities were clean, the staff friendly, parking is dedicated for each room and right outside the door. The rooms are a good size, with Sky TV. There is a back door to the grassed area behind the unit which is a nice place to just relax - it would be great to have bistro chairs outside every room I think. The bathroom was clean and the towels were replaced daily, and having a heated towel rail was great to get the towels warmed up and dried off between changes.

There was nothing we didn't like to be fair, but areas for improvement would be the shower pressure that was a bit low, although plenty of hot water. The bed could do with a mattress topper or replacing as it was a bit thin on top and I'm a bit bony and felt the springs. Having air conditioning was great as we like the cold but our a/c unit would make loud noises periodically throughout the night even if turned off, like a loud buzzing/vibrating sound and I forgot to mention it to the owners, I think it may need to be serviced?

Kitchen was well equipped to make and cook your own dinner or breakfast. Cleanliness was 10/10 the motel provided everything we needed really. Parking on site wasn’t a hassle as there were plenty of parking spaces. Linen was clean no marks or anything and the bed was perfect. I actually cannot fault the place. Also friendly staff. Would definitely recommend and stay again

No fault with the place

The staff were very accommodating and flexible and were very helpful in catering to our requests! The kitchen was very well equipped with all the pots, pans, plates, bowels, cups and cooking utensils you could need, and a spacious fridge freezer with a hob and microwave as well. The bathroom also has everything we needed including a hairdryer too. The beds were comfortable.

It was great to have a full kitchen with oven and cook top plus a fridge freezer. We were staying for a week as I was in hospital just down the road. Staff were super helpful and friendly.

The bed was quite hard and it would have been nice to have had a comfy chair or couch to sit on in the main part as there was only a table and chairs but these are just minor things.

Clean tidy and mostly quiet which was great especially in Auckland. Room and beds were comfortable and clean and tidy. Staff was lovely

Have to wonder how people with disabilities would check in etc on their stay as there are steps up to reception that were rather steep and a little slippery on Saturday evening & I was wearing my shoes for walking around a concrete pool so had a bit more traction than some people would.

Location very suitable as I was going across the bridge for a meeting the next morning and I managed to do a quick charge at BP around the corner for the EV. Room was cosy and warm - heat pump and electric blanket was awesome thanks!! The car was able to be parked right outside the room, so I was able to charge my EV with an extension cord running from the room to 100%.

N/A

The location is excellent. It is in close proximity to Mercy Ascot Hospital and is very suitable for visiting there. The rooms are very comfortable. My husband and I had stayed there previously - and will do so again. Thank you Cindy.

Nothing

Location, clean and freshly updated rooms with plenty of space. We will definitely stay here again.

Some maintenance such as light bulbs over the bed - only 1 of 3 working. The plug in the basin was slow to drain so needs removing and cleaning. But apart from that nothing bad to report at all