I was a little concerned when first arriving with the driveway entrance and reception opp the Super Liquor entrance. But the security gates allayed any safety fears and our rooms were set well back from the pub so no noise.

Its not a didn't like but just something you might consider. The reception area provides guests with first impressions which influences their perception and experience of the lodge. After entering opp SL and the concerns that triggered, the physical area didn't feel very welcoming (the staff were fabulous). I found the area was quite utalitarian and reception desk imposing. At that point I was a little worried about what the rooms would be like. (I'm pleased to say I was completely wrong, they were great). A lite reception makeover to be more in line with the quality of your rooms would change all the not so great first impressions into this is really nice :)

The facilities in the room were good and an initial 'problem' quickly sorted out! The room was a good size with a comfortable seating area & bed. Our room was located in the main building which seemed quite quiet when we stayed. Overall everywhere was clean and the staff helpful. The on-site restaurant was shut, as was the bar opposite as it was a public holiday, but the main town was only about 5 minutes drive away with a good choice of eating places. Car parking was in a gated car park behind the main building, and accessed with a code.

Only a minor gripe, but the used utensils & crockery had to be washed up in the bathroom wash basin! The car park had two 'mobility parking' bays available, but one was difficult to use due to it's location next to the fence & entry gate with a tight turn into it especially when a car was parked in the parking bay next to it. The other 'mobility space' was better located, as it was near the back entrance for guests use, and had no potential obstructions for users.

I have stayed at a few Motels and this one definitely is up there The location was great and close to town where everything i needed was within 5-10mins drive (probably 15mins if I wasn't being lazy to walk) The Receptionist on arrival was very helpful, informative and once i had signed in, i had a code to drive through the gates to my room with parking outside, i loved this was a gated Lodge that provided Pesce of Mind for Visitors vehicles and Property throughout Stay I got this online booking at a great bargain price for 4x Adults, for a last minute booking. This Family Studio was very large, airy with great comfortable beds upstairs in the loft and downstairs. Was immaculately clean, welcoming (i am ocd about hygiene and cleanliness), loved the decor, colors and i was delightfully surprised The bathroom had a super large shower with great massaging pressure, i also love the little soaps, shampoo/ conditioners, sower gel tubes provided (i normally travel with my own though) but its real thoughtful. All towels, hand towels, face cloths provided of course throughout stay. The kitchenette was small but we didn't really use it -but it still. provided everything you need. I always like to drop everything and have a cuppa when i arrive at Motels, this one hard a great selection of teas, coffes, hot chocolates with milk in the fridge and great outdoor seating with partitioned area outside your sliding door to enjoy. They also have a Continental Breakfast service where you fill out a card of what you would like and it is delivered to your room at the time you choose the next morning and for a great additional price per person Our Passengers loved the Bar next door where you can have meals also and don't have to drive anywhere If i was in this area again, i would definitely looked this one up first

Probably the small Kitchenette, for 4x Adults but luckily we didn't cook through out stay

Very warm and friendly welcome on our arrival, beautiful room, spotlessly clean, awesome shower and a comfy bed with lovely linen. We didn't try the restaurant at front but the pub next door was *very* handy for a delicious and very reasonably priced meal on our first night when we were tired and didn't want to go anywhere far afield. Brilliantly handy location right across from the train station.

We stayed in an inside room and were a bit surprised that there didn't seem to be any sound proofing between rooms, you can clearly hear other people's conversations, their TV, them wondering around, making cuppas etc! It wouldn't put us off staying again as it wasn't like people were having parties but it was a bit surprising!

Did not avail of the breakfast but across the road the cafe in the Racecourse was open for breakfast and served the best breakfast I have eaten for a long time. The Lodge is two minutes walk from the train station to Wellington and five minutes walk from a beautiful park which leads to the Hutt River pedestrian and cycle path. There are two bar/restaurants attached to the Lodge and a Liquor Store beside it.

Nothing

We enjoyed the room for sure, the cleanliness and the customer service! We like the fact that It was easy to access our room as we were having a busy time at Upper Hutt coming in and out of the room without disturbing others.

We could hear the people next door talking about, but we know it was because their door was right beside ours - we were okay with it luckily; we were too exhausted from our day it didn't bother us too much, but it definitely would have been disturbing if we weren't so tired to mind it! haha :)

Reception staff were polite, the room was extremely clean, and the beds were comfortable. A written card and 3 cookies were left as a little welcome gesture - I have never had that in a motel before. The size of the room was huge. This motel exceeded my expectations and some. I was pleasantly surprised. We will definitely be staying here again.

Nothing to do with the motel itself, it was just unfortunate there was a little gathering happening at a house next door and it was loud until about 12am. We fell asleep and slept through it.

The staff as you first check in were lovely,very informative on what the area has to offer, where to find anything. The rooms very amazingly clean and well presented. I was also surprised on how sound proof they were as the room next door were having drinks and music which once you were in your room you couldn't hear a thing. The cleaning staff were very friendly and didn't mind going out of their way for anything extra you required. Location was great, not too far from any of the local malls, just outside was cafes,bars,dairy within 50 metre walk which was a bonus. Definitely will be staying here again in future

Close proximity to the train station and nearby restuarants. Spacious room with adequate facilities. Easy to use Signs on the outside of door to indicate preferences for servicing is a very good idea. Access to External doors secured at night.

Smell of smoke from the hotel and some noise at night. Kitchen facility (e.g.sink and bench was too small).

A newish, clean and spacious room. It is quiet and located just across the train station. We also found a launderette nearby so it was good as we stayed there for 5 nights.

There were two of us and we stayed for 5 nights including a weekend. We occasionally had a guest (our daughter) during the day who stayed close by. There was very limited supply of toiletries and at one morning we ran out of a toilet roll. Would be great if they could provide spares. The hotel is quite far from the town centre. Would need a car.