Do not judge the hotel by the appearance outside! The rooms are simple, basic but clean with a comfortable bed and a good shower (even though I do not like showers without glass). The air conditioning worked very well - Sur is very hot in September! The staff is very friendly and welcoming. It was quiet for sleeping. The price is great and correct for the standard of hotel. The location was good and close to the attractions in Sur although you do need a car to get around. We did not try the breakfast.

nothing

The reception staff were very welcoming and chatty. The room was clean and comfortable, with air con and a fan which was appreciated. The location is okay, close to some shops and restaurants, 30 minutes walk to the lighthouse. Breakfast was good - especially the pancakes! Liked the rooftop area, they set up a washing line to dry clothes which was handy. Basic little gym up there too. We were able to extend our stay for an extra night without having to change rooms.

Small things really: there were no tea/coffee facilities in the room. Just the one pillow per person on the bed. The bathroom is a wet room so after showering it’s flooded and your feet get wet when you go in during the next couple of hours. Breakfast takes a long time to cook.

The room was very comfortable, spacious and modern and the staff were really helpful and friendly. We opted for an Arabic breakfast which exceeded our expectations in terms of quality and quantity (it included foul mudammas, labneh with honey, feta, olives, eggs, tea/coffee, khobez, hummus, jam). You can walk around the local shops surrounding the hotel and stock up on basics (water and snacks). There are several restaurants nearby (we had a late dinner a short walk away after the evening tour at the turtle reserve). We only stayed one night but I would definitely stay again.

Although ranked one star, the hotel is very clean, with very helpful staff, conveniently located close to suque and the beach. The breakfast was very good, very fresh with good coffee, fresh pressed orange juice , omlet, sausages, a small beef burger and vegetables. Hot tosts and jam. Everything yummy and plenty! Very good internet connection. Just a perfect place to explore Sur and its surroundings! The suque is just on the other side of the street but it is very quiet in the rooms.

If you look for museums and historical places just round the corner - this is not the location. But if you have a car or you like walking or experience an everyday life of a busy city - its perfect.

I really enjoyed my stay in Sur and this hotel! The staff is genuinely nice and friendly. They also arrange tours (which I did not take) and transportation to the turtle reserve (which was great!) The hotel is located perfectly (2 mins walking from the bus stop and some 15 mins walk through the souq to reach the corniche) but despite being downtown it was very quiet. Lots of good dining options and cafes in 5-10 mins radius. They are renovating the place massively and at the beginning there was a bit of a funny smell of chemicals but not in the room and anyways it vanished quickly. You could really see the progress of the work after as little as 2 days! So now all the rooms are very new and clean. I will certainly go back to Sur hotel next time in Sur:)

Bedside lamps would be useful Wifi was a bit slow in the room but worked just fine in the common area.

The hotel is nice and the people were helpful. It was clean and all the facilities were working. It is quiet and the cars on the street were not noticeable.They offer breakfast for 3 OMR, which is a good price for a big amount of food. We could barely finish it and the quality was really good

On second look, some things look unfinished like missing baseboards, but this is very common also in other buildings

The location is great and easy to find. It’s just near the old souk, if you’re looking for a nice evening walk. The staff was amazing and very helpful. They weren’t very busy the night I stayed so they were able to give us both a choice of rooms, and also - late checkout. Room was cozy and I slept well. Would stay again.

Nothing. Everything was good.

Location was perfect, couldn't be more central, very close to the traditional suq and at 1 minute walking distance from the bus stop (with buses going to Muscat). Staff was extremely friendly. I went on an excursion to Wadi Bani Khalid and the Desert with Nasser and he took care of a wonderful expedition. Great value for money.

Nothing to say, great value for money

A brand new-like hotel with a modern style and very comfortable rooms - A good location at a walking distance from the traditional sook - Very clear information received in advance to know what to expect

Be aware that there is no swimming and actual outdoor area as the hotel is really in the heart of the city

Spacious room, extremely friendly & helpfull staff, flexibility with check in & check out times (24/7 reception), walking distance to Sur Souq and some restaurants/cafes/supermarket.

Only basic equipment in the room (e.g. no hairdryer, but i could borrow it from the reception).