big bed. lots of pillows. beautiful pool area. good location. beautiful shower

room is a bit basic. not much extras. no microwave or tea coffee facilities. blankets is not warm. bed was ok but super comfortable. small fridge was not really cold.

Pool and bar at the roof deck but there really isn't much nice view. The staff were okay. The place is near SM Clark but is not walking distance - doesn't feel safe to walk the street even if there were nearby bars. The AC was working fine and was cold. The TV had cable but I think didn't have netflix. Wifi was pretty decent and working. There's bidet and toiletries. I loved the tub and the hot + warm bath worked fine. Borrowed flat iron and ironing board, it was delivered right up. There's a mini fridge and toiletries for sale inside the room - even condoms and feminine stuff. Cleanliness of the bathroom - bathroom was clean overall. Bidet and shower heater worked fine. Water pressure of the faucet worked well. Checkin and check out time didn't take too long. The room was bigger than some other hotels in Clark. They accept multiple payment options. Asked for extra pillows and they were provided. Bed was big and comfy. Room service was responsive. The room also had a safe. Live band over the weekend and can have a few drinks at the bar. Overall, it was a good experience. Much recommended to stay here.

The view from the room was an ugly old building across the street. I think the price could be a bit more reasonable but it was okay. Price of the food was quite hefty but there are nearby restaurants where you can order food from via delivery. There's a 1000 PHP deposit but it was okay.

location and staff

Decent location. Nice pool and patio bar.

Limited amenities. No face or hand towels. No slippers. Everything was extra charge.

the room and location and services was very satisfying and the staff were very helpful and attentive. The pool area was always very clean and staff attentive to our requirements. The food was always great and tasteful. I have been coming to stay here for years now and its still a fantastic place. They really maintain and the quality of services over the past few years.

There isn't much not to dislike, the location is great and the service is great.

Facility was great, pool area excellent, hot water in shower on demand, laundry cleaned and returned next day, rooms cleaned every day. wifi and a/c always worked, plus used their car service back to Manila and got there in 90 minutes.

Pool area understaffed, employees there worked hard but not easy to keep up with demand. Need a couple more people up there during peak times.

Location great, staff friendly and helpful, rooftop restaurant and pool area always fantastic

Room was a little stuffy due to less frequent use no doubt and a odor from bathroom water

Room was quite clean, housekeeping and laundry perfect and so was the restaurant at the rooftop

No coffee/ tea satchets,creamer,sugar in the room though heating kettle and cups were there.This is inconvenient for the guest who would like to have a cup of coffee orTea in the comfort of his room.

location and very friendly and helpful staff in all areas.

lifts were very slow but probably because one was out of service. resorted to using stairs which was no fun being on the ninth floor.

The service was great. Receptionists, room service, restaurant, and the hotel taxi services were all great. I got sick during my stay, and i received great support from the entire team at the hotel. I highly recommend the hotel.

The rooms are rundown. The furniture is old and the AC makes a little noise. I paid extra to get a balcony with a view, however the view was totally blocked by another building a few meters away. so no view at all.