This was our second or third booking here, if I'm not mistaken. I especially love that it has the vibes of a legitimate hotel. The staff and crew were very accommodating and approachable. Full package na rin kasi there's a convenience store at the basement and a chinese restaurant at B4 that is also owned by the hotel. The parking is also somewhat spacious, pagalingan nalang mag park but can accommodate many vehicles, even land cruisers and vans. I believe may function hall din sila. Breakfast is available upon request.

Honestly, the only thing na di ko nagustuhan dito evey time na mag stay kami is the fact na di ako fit sa bowl. Lol! I am a big person and it seems na sukat lang si bowl for petites, pero manageable naman. medyo dikit kasi sa pader yung bowl.

The location is good

The lobby of the hotel is beautiful to sit in. It's about a 15 min walk from the main park The room is good, comfortable bed and not noisy during night

Parking is so difficult - They should really offer a valet service given how tricky/difficult the parking is Rooms don't have aircon but that is clear in the description so no problem. There is a portable fan available Despite asking twice, the hotel staff didn't clean/service our room Shower pressure is VERY poor

- Frontdesk & coffee shop staff (esp. the lady cleaner) were friendly & helpful. They did their best to assist us w/ our concerns - Spaceous & sparkly clean room & bathroom. Though our room's no a/c, ref & microwave oven, it's compensated by other modern amenities & layout - big room w/ perfect layout, keycard entry, double-locked door, big flat screen tv w/ numerous cable channels, big cabinets (& hangers) & tables, chairs, comfy bed, safe, very nice lightings, electric kettle, mugs, complimentary bottled water & welcome kit, w/c can be replenished at the coffee shop, telephone, numerous electrical sockets. The lavatory & the whole counter's (w/ hairdryer) practically located just outside the bathroom. Water supply's strong, w/ heater, lots of racks in the bathroom. There's a sliding glass separating the shower area & toilet bowl. Clean towels were also provided. The small deskfan can make the room cooler, clean linens, nice pillow. You can also reheat food in the cafe's microwave oven. - Free parking. The parking staff were also kind & really attentive. I personally think it's one of the nicest parking lots amongst Baguio hotels. Overall, we really had a nice stay. Our room's actually way better than what's posted in their website. It's a well-maintained hotel. We'll definitely come back here.

- The hotel's free wifi's intermittent, well, even when we're using our own data - both Globe & Smart signals were also fluctuating, but it happened not just in our hotel room but also in some areas like Camp John Hay & SM. Surprisingly, Dito had better signal in our room. - Security & health protocols esp. in the lobby/atrium area can still be improved. People could just come & go, some didn't have their mask on. However, I'd observed that cleaning staff were disinfecting regularly esp. on the atrium side. - The atrium's really nice but can be noisy at times esp. when guests hang around so if you want to stay in a more quiet room, choose a room that's not facing the atrium side. - Breakfast's not included in the room rate, pay 100/set meal. Also, ice cubes not free, pay Php25/bucket.

The room itself was great. The lobby is nice and the staff are friendly and accommodating.

Parking is to steep. The coffee was served a little cold.

Location is great! Huge room. Amazing view (well, it was paid for - rooms with view are more expensive). Bed was comfy.

Huge hotel - many people.

The rooms was really big! Good thing we chose to have a room with a view. There was no air conditioning unit inside the room but the cool Baguio weather can suffice. It was really clean. Elevators were a little small and too few for such a massive structure. Staffs were indeed warm and friendly.

Wi-fi connection badly needs improvement. Breakfast, though very cheap, need lots of improvement too. It was served late and was already cold that is why on our second morning we settled to have breakfast outside.

great location great city view great staff

need an in-house restaurant

"Upon my second check-in, I'm delighted to find that the room now boasts a provided chiller fridge, a thoughtful addition that was absent during my previous visits. Notably, the hotel has now installed its own Wi-Fi, a marked improvement from before. The ambiance at the atrium has been enhanced, reflecting the overall positive trajectory of the hotel's upgrades. The attentive and friendly staff contribute to a pleasant experience, and with Burnham Park just a 5-minute drive away, this hotel is a recommended choice for those seeking a serene escape near Baguio City, away from the city noise yet conveniently close."

Needs Improving over all Recommended hotel

There is no free breakfast with our booking but there is a Chinese restaurant on the ground floor of the hotel. The view was fantastic at night. The condo studio rooms are huge and have complete amenities from kitchen, dining room, balcony, etc. It’s nice if you’re staying for a long time.

The hotel has ramps in some areas for wheelchair users especially with the room that they gave us. The hotel charged and asked for a deposit of P1k upon check-in. You need to make sure that you keep the receipt and do not lose it to get your money back after check-out. I think they shouldn’t make it mandatory since the room rate is already high.