Hotel room was comfortable only very small pillows.

I was shocked when I paid for 2 people and we stayed 3 nights, then in the morning breakfast, which was for additional charge, I requested very small amount of milk for 2 coffees and staff asked me every time that it's for additional 80PHP. This is unheard off and one time they even tell me why I don't like creamer. I am sorry, but as a European we do not use artificial creamers, we don't even use milk, but heavy cream and I ONLY asked for small glass of milk. I HAVE NEVER EXPERIENCED THIS IN ANY OTHER HOTEL IN PHILIPPINES while having breakfast !!! Shocking !!! I have been coming to this hotel for many years now, so not my first time, but this is amazing treatment !!!

The location is perfect. accessible to malls and resto. The breakfast is awesome, I love it. My room smelled so good, as I expected for a hotel. I love the scent you are using. May I know what is the name of the scent? I also love the 3-in-1 body wash, shampoo, and conditioner. It is the same scent as the room scent, I think. I love very clean towels.

I love all. It met my expectations. On that day I was checked in at a different hotel for 2 nights but it was so bad. I packed and transferred to your hotel and I felt happy, I know I will have a restful vacation with a nice bed and facilities.

The location. It was near to establishment just walking distance.. Staff are friendly and approachable.

I was not able to get my breakfast because i have an early flight. I guess that should be given attention by the management. Providing take away breakfast for guest with earlyy flights. Anyway and i think it's not everyday that they will have this guest. There should be an exception when it comes to this kind of situation.. Besides it is already paid at least we should be given what we paid for 😊

The room we stayed at was nice because it had 2 floors, a great deal for the small amount we had spent. The beds had comfy mattresses and comforters, and were clean enough to rest well. The view was especially great as we occupied the top floor and had a window leading up to the view of Parkmall and its surrounding roads. A night well spent!

The food was kinda bland for our taste. The aircon was cold enough for the whole penthouse .

Nicely designed, made the impression of a 4 star hotel instead of 3 star

Rooms needed maintenance. Room 702 has an AC that makes way too much noise; room 619 had a leak in the toilet, that was solved by the way by the friendly staff. In room 630 the wash basin was loosely attached to the wall, matter of time till there will be problems

The room was quite comfortable. Based on locale, that one was large clean and staff was very accommodating. The hotel is on a busy street, but directly across from the shopping mall which was very convenient. Lots of food options and convenient if you are in need of anything.

nothing.

The friendly staff and delicious food

I miss the rooms not having a refrigerator or microwave, and not having a reverse-cycle airconditioning, for the weather is very humid and hot.

Lovely staff, great location near Times Square and park mall. Big room and bed. Breakfast was really nice buffet.

Wi-Fi was poor…bizarrely it seemed to work better across the road in the mall than in the room

Good location, accessible to all your needs

The executive room seems to be not fully furnished ( wall paint), no refrigerator, the provided water along the hallway is not cold

Only fair e erything pork or chicken

More variety