Breakfast was delicious and great variety ( Asian, European, North American with Caribbean touch/taste , staff was AMAZING. 10/10 points. You feel like you are being treated as a royal member. With a smile, courtesy, and very professionally manner. Close to all amenities including the Ayala Mall, Robinson Mall, McDonald, Jolly Bee and other restaurants and convenient stores such as 7-Eleven. Close to the main road Minutes away from the airport

Moldy smell in the little fridge area Bed quality could be improved ( instead of using wobbly extra pad). More variety for supper/Dinner and lunch would be useful Outdated rooms with no USB chargers/ports ( in 21st century) in the room The corridors are extremely hot ( no air-conditioning system in the hallways ( Corridor) Roof top restaurant area could be managed better The swimming pool is a bit small and often overcrowded with kids messing around with splashing waters etc...

Staying at the Lex was a surprisingly pleasant experience with nothing to complain about. Room was very nice and very accommodating. Although a microwave would be nice to be able to heat up food. Comfy bed and very good size bathroom area. Food (free breakfast) was impressive and always very nice. The top floor (pool area) was beautiful and vey much appreciated to facilitate a small smoking area. Plenty of shops near by and very quick/easy to get transport out the front. I enjoyed bringing my smoke and coffee outside having interesting and pleasant conversation with the guards! Deskman (Pierce) all the staff and Guards(Ray, Ramil, Roy etc) were very communicative friendly nd helpful (A+) No doubt this (the Lex) will be my first choice upon returning to the Philippines. Bot much else to say..... Highly Recommended!!

Simply add a room microwave and maybe a bit more Beef (if possible) to the breakfast options and everything would be even more perfect!!

The room, the staff were mostly courteous and helpful.

The breakfast options were not replenished so that if you came at 9am the majority of items were empty, I had a visitor who came to chat with my partner after 10pm but was charged 1.5k pesos before she was allowed to visit and she left after approximately 30 minutes and so was not going to stay or have breakfast however when we contacted reception to try to get some kind of refund we were just told that it's the hotels policy and hard luck, I found this attitude quite rude and unfortunately slightly spoiled my experience at the hotel.

We stay at the Lex Hotel every time we fly in or out of Cebu. It is by far and away the best place we have found in Cebu. They have remodeled the dining room for a bigger and better equipped kitchen and dining experience. The breakfast is the best with everything from local dishes to omelets and waffles. The desert bar was better than the time last year when we were there. Also last year it was great. Now let me say something about the staff. I was so impressed that after breakfast, I gave each employee a 100 peso note and there were many employees. These kids work hard and have been well trained for their jobs. Knowing the Philippines and traveling there for the past 12 years I've learned that anything I can give them helps support their families. You will not have to open the front door because they have a doorman on site. When we arrived our cab dropped us off at the side entrance where they have a ramp to get to the main entrance. Two of the staff ran to me and took our two suitcases up the ramp. If you stay there more than once, they will remember you and we received a welcome back from the front desk staff. We would also like to thank Juana, our breakfast host for a wonderful dining experience. Her service was exceptional and the Hotel is lucky to have employees like her. Thanks to all the staff for making our stay very enjoyable.

My TV remote didn't work? They sent someone up and fixed it in minutes. So I don't have anything we didn't like.

The pool on the roof top had a great view of the city. The breakfast had a great selection of different food options. Food tasted great. If you left breakfast hungry then you just do not like food. The staff was excellent.

The only thing I was disappointed with was that the hand shower did not work; however, the rainfall shower head was great.

The staff was wonderful, hotel was in a nice location. There are alot of options in the immediate area for dining and entertainment. Room was clean roomy and very comfortable. The breakfast buffet was excellent, rooftop bar and pool were a nice addition to our trip.

Honestly there was nothing we didn’t like.

Large clean room with comfortable bed and big bathroom. No issues with AC or wifi. We were on the 7th floor, could hear street noise but was fine by 11pm. Staff very kind, helpful and friendly. The rooftop pool was lovely , Albert the barman very charismatic. Accommodated late check out as I was unwell ( assumed unrelated to the pizza 😅) we would stay again and just not eat on the rooftop.

We found it unusual to give 1000 peso security deposit but had no issues getting it back. The curtains didn’t close fully, should be longer to keep light out in morning. We had dinner on the rooftop. The service was very slow, minimal vegetarian options with one not available. I ordered a margarita pizza and it was the worst pizza I’ve ever had. The crust tasted stale and undercooked. The sauce was sugary and tasted like cleaning detergent had been sprayed on it. Staff put it down to me not liking the taste, the first staff just laughed when we said it was inedible. The French fries came out first alone and were cold but we had waited so long we just ate them. The prices should be looked at as the quality of food and service / wait time don’t match the price.

My family enjoyed our breakfast during our stay. Our room was spacious and I felt happy knowing that my kids & wife enjoyed our 1st Cebu Trip as a family. Lastly, all the staff members were courteous and attentive to what we requested.

It's not that I did not like it, but our auntie found it hard to park underground since she bought her SUV. Another issue was that although the room was comfy and spacious, our first room had a problem with the shower room's drainage and it made it slippery (not safe for playful kids).

I ordered the cheese burger and fries was excellent it tasted as if it was done a charcoal grill and the bast burger I have had in about 4 months it tasted so good I ordered it three nights in a row but one time they did not have the onions that wer cooked so good just one time it didn’t have the cooked onions but still good but the fried onions that made the burger I have had in a few months because where I live it’s winter so you can’t cook on the grill when it’s snowing out so I say the best burger I have had in a few months I don’t think I could of cooked better on my grill thank you to the cook my hats off to him thank you so very much I wish I could of stayed longer thank Lex hotel and the cook is the best I’ve had in months that’s why I ordered it three night in a row thanks again to the cook he needs a raise I say thank you again

The few seats at the pool but that can be over looked

Welcome at reception during check in was great, staff throughout the hotel were lovely, Breakfast was very good!! Special mention for the young man in the bar who served us a drink even though it was officially closed. Not sure why your hotel bar closes so early. Reception arranged a taxi to give us a local sight seeing trip for the day & Geoffrey the taxi driver was excellent!!

There was little natural light in our room due to the size of the small window & the fact it overlooked the fire escape. When requesting recommendation of good local dining, reception pointed us in the direction of Vibo Place. The only place open at around 9pm was the Burger King!!