The staff friendly but not very knowledgeable… The room had a fantastic view of the bay and very clean ..comfortable beds ..great lighting..plenty of water from bottles supplied Breakfast good lots of choice Pool was clean and beautiful Close to town with the tub tuk I had a tummy bug and they supplied me with some medicine

Food service took a long time but food was good Most times the music at the pool so loud we could not have a conversation The shower was most times no hot water Awful sewer smell in halls and elevators

The breakfast buffet offered the tastiest food. We also loved chilling by the infinity pool and was a beautiful place to watch the sun go down. The cocktails and pizza were also very yum! Our room was 10/10. The bed was super comfortable and our room was very cozy to stay in.

The only things we disliked were the smell of the place and also the way transport was organised. We waited half an hour in the lobby for a tricycle but we got sick of waiting so we walked up the hill and found one straight away.

The hotel offers a wide selection of breakfast options, from noodles and rice to sandwiches and fresh fruits and vegetables. The staff ensures that the buffet is always well-stocked and that there is something for everyone. We were particularly impressed with the hotel's swimming pool. It has stunning views of the ocean and is large enough for guests to swim comfortably. In the evening, the area transforms into a bar. For those who need it, there is also a motorbike rental service right across the street. The staff are friendly and attentive, and they are always happy to help guests with anything they need.

The hotel's card reader was not working, which caused us some trouble when checking in. Fortunately, they did not require a deposit, so it was all sorted out in the end. Upon entering our room, we noticed that the lights were not working. We had to call for maintenance, who took about 15 minutes to fix the issue. While inspecting the bathroom, we discovered used toilet paper that had not been properly removed. This was quite unprofessional. In addition, the housekeeping staff rang the doorbell at 7 am ! Which was quite early and disruptive.

Everything

Somebody went inside our room, used the toilet and opened a shave, AC was automatically adjusted to fan thus, room became warm,

Staff friendly

Roaches coming out bathroom.

the view. it’s superb

it smells bad.

We booked the Premier Suite. The room was amazing, very spacious and luxurious and had a wonderfull view of the sunset. The room was very clean, all the 'tech' in the room worked perfectly and the bed was very comfortable! The rooftop pool is amazing, even better sunset view from there.

No place to refill a bottle of water. Could only buy bottled water from the bar. I understood this was a temporary issue.

Friendly and helpful staff, good work attitude. E.g. they were knowleagdeable of the area, could give us good food recommendation when asked. Helped us to hail tricycle from main road. Good sunset view from pool deck. The mango daquiri at pool bar is good. Breakfast is good and has variety on different days. Very easy access to the beach. If you specifically go there for tabanka diving it is a great location as it is 2 mins walk to the dive center.

Some furniture not washed regularly, e.g., cushion covers for chairs in room. As overall external environment of the whole area was dirty, the smells drift into the resort space. E.g. rubbish pile up outside resort area affects smell along corridor as space is open.

This hotel is probably the “fanciest” one on the entire beach strip. Its new and clean. Even the room that has no windows and no balcony is nice. The pool area has a fantastic view. Great food! Nice live band on fridays. Pizza was amazing! We loved it. Great value for money.

There were small ants in the room. Bathrooms dont have space to put your personal belongings like make up/ tooth brush, hair brush etc. no coffee and tea although there is a kettle. Service at the restaurant could be a bit better. They wanted to charge me more for my cocktails. I had to ask them to bring the menu again to check because i remember that the price was different. They also forgot our food order. Breakfast was poor. It should have more variety for Europeans. It was more local food. Salad station had no olive oil.

The rooms were clean and comfortable. The infinity pool is amazing to watch the sunset from and the breakfast is quite good with lots of variety. The location has an absolutely stunning view looking over the ocean and it’s only seven minute tricycle drive to the centre which is only 100 pesos, each trip. You can find the tricycles up the hill behind the resort. on the main road 100 pesos is the going rate don’t pay more.

They didn’t like replacing the towels and Matt daily maybe this is the trying to be eco-friendly not sure but it would have been nice to have the option.