Got the double room but it was at the front of the hotel next to the main road Noisy with the traffic . Requested a room at the back but it seems to be only twin rooms . Decide to pay a small upgrade to get a room near the pool and restaurant. About 60 yards down the lane and away from the main road. Every thing was fine at room 101 are. The buffet breakfast was excellent . No more issues .

As said beware where your room is allocated.. Too noisy about the reception area due to the traffic on the main road .

The location was great, and room size was worth the value

The room was filled with roaches, no hot water, and the plumbing was bad. The shower has a very slow drain, the toilet didn't flush properly, and I had to have maintenance come and spray the. Room while I was there. I had 2 separate incidents with the roaches, both while entertaining company.

Smooth check in and helpful staff

Unfortunately there were bedbugs in our room. I reported it to the staff

I like it, because the staffs were good. The room was clean, though when we arrived at night, the room was very hot. Just turn on the AC, and wait for few minutes and everything is well. The coffee and water were provided in each room were free. Other food stuffs are for sale. Though, you can bring foods bought outside, just don't bring durian fruit. The breakfast was good too. You can select from their small card menu. I have airport drop off service, but I forget to ask about it the night we arrived. Luckily, they still gave us a trip going to airport. Just a reminder for people having this service to not forget to arrange the time and date the day you arrive.

Just the room when we arrived was very hot.

staff are accommodating and friendly. They also offer free service going to airport. Location is very accessible to everything.

the price i bookd in the website is different frm what i paid in the hotel and im wondering why. I would appreciate if it was explained to me what was the additional charge. Cause what if i only have exact amt for the room those little info that customers should be informed.

Free airport transfer very useful, driver was waiting for us the whole time

There were some insects in the room, even though the bedroom door and window were closed all the time

It's very close to the airport but due to road construction, we had to take a different route which is still within 15 mins. The staff from driver, receptionist to security guard were all friendly and helpful. The room was okay for a night's stay, it had a shower, bidet and complete toiletries. I also like that they have a designated smoking area.

The room floor and furniture are all old wood which had a smell. There were small bugs. The wood smell was strong.

Love the room! Didn't expect it to be so spacious and luxurious-looking with its affordable price. It was really clean and all basic necessities were provided. We couldn't avail our free breakfast because our flight was early, but the staff packed us some sandwiches to bring to the airport. The shuttle to the airport was also free which made it really convenient for us since we brought a lot of bags. Close to different banks, supermarkets, fast food, and outlet stores.

The warmth and courtesy of the staff compensates for the many things to complain about. But overall, for the price, it's worth it. Free shuttle. Many things (e.g. toiletries, water, slippers) are promptly provided upon request. You can request for a taxi. There's one-way free airport shuttle service. Very responsive to inquiries.

The T/B has no bidet and shower curtain/barrier. The T/B door has no lock.

The location is very nice, just across the street from SM Hypermarket, very convenient to exchange the money and buy the SIM card for your first day for traveling. I arrived at 7AM and slept like 4 hours and went outside for breakfast. Thankfully they allowed me to late check out by 2PM, it was very comfortable to go back to the airport. I only stayed there 7 hours but very worthy to drop by before go to the airport. Thanks for your service, everyone in hotel was very friendly :-))

it’s better to book the airport transfer for your departure if one way transfer is included on your booking. Otherwise, you might wait for the transfer on departure which is tired.