The Security Staff at the front door, the Receptionist and wait staff at Breakfast, are all very cordial and professional. The rooms are clean and the air conditioning worked well, bottles of water are complimentary and so are toiletries such as soap, shampoo, toothbrush, etc! The hotel provides disposable slippers. Water pressure is good. WiFi is available in the lobby only, our SIM card worked very well. Good choices for breakfast. Hair dryer is provided upon request. They have a service for ironing clothes for a nominal price.

I will return to Hotel Inn, because the day staff as well as night staff are warm and welcoming and due to the proximity to the airport and malls. It was convenient to get around town by Grab.

Breakfast was satisfying, Staff were EXCELLENT, very friendly and courteous! definitely a very good Filipino trait of being hospitable. I highly recommend this boutique hotel a good value for your money, not only for it's location but also for the people who were running it.

A light or TOWER INN sign could have been lit up coming from Chino Roces to EDSA so that it is easier to see from the street. Not only for the front sign, but also from the right side of the hotel sign board. a little bit of lobby music could help too.

The location was excellent, within walking distance of major malls and restaurants in the Makati CBD. Breakfast was okay--kinda basic, but tasty and filling. There's parking, too, up front.

The air conditioner wasn't working properly in our reserved room, but they quickly transferred us to an adjacent room--a minor thing that they took care of efficiently.

I love how courteous the staff are and I love that the place smelled so good. I'm so grateful that they were able to accommodate a last minute booking. I booked a standard, 1 bed room and it's small as expected. Still a comfortable place. It's located right in the heart of Makati, where the Ayala malls are easily within reach.

We have stayed at this Inn before and liked its location. You could walk to the Makati malls and restaurants.

Although there was limited choice for breakfast, it was delicious. Some people may not like the limited choice.

Stayed there before,it's accessible to the mall

Just a suggestion,we arrive 10:00 pm our room was hot, they should have opened the aircon ahead of time, at least 15 -30 minutes our ETA.

Everything went fine, All the workers were nice and courteous and helpful. Breakfast was great too,the cook even made my favorite oatmeal breakfast. Hands up!

They said after I was paid that there wouldn't be wi-fi but there was on the first room floor. Upper floors still may not have it but you could request a change maybe. W/O wi-fi would have ruined it for me

Location was awesome. Breakfast is always good. Staff were always accommodating, with a smile.

Bathroom lighting could have been brighter.

Good location, staffs were friendly, Hassle-free check-in/out, food was delicious Very comfortable room😊

Maybe you can add slippers for the guests in the room☺️