It’s stylish and modern boutique hotel , cosy and comfortable in the Dao district close to Tagbiliran so not far to travel . The rooms are clean and comfortable with good aircon and large bathroom . The room was equipped with large fridge , kettle and microwave while the 24/7 reception could be contacted to provide extra aids such as ice , cutlery etc . There was room service until about 11 pm every night and they provided good and cheap meals such as pizzas and some Filipino dishes

Nothing . They had a facilities management led approach to the building repairing small wear and tare defects such as loose floor tiles . The pool was cleaned twice daily . In terms of the surrounding environment the local government were improving the roads and drainage and there seemed to be moves to upgrade the broadband as I saw vans coming and going in the area .

Hotel Gabriella was our home for a week. The location is very convenient and easy access to the highway, ICM Malls, and restaurants. Rooms are CLEAN! Relaxing in terms of quietness (you don’t hear any noise from cars/trucks passing by the streets. Staff at the reception desk were friendly and approachable.

Suggestion/room for improvement: The hotel needs a more secure and bigger parking space; opening the trunk of the vehicle (SUV) to unload stuff is not safe because either the front or back end of the vehicle would obstruct the street from passing vehicles. They also need a person to assist with parking. I would suggest having a visible security guard especially at night; they have CCTV but it does not apprehend or prevent crime from occurring unless there is an operator monitoring the CCTV 24/7. CCTV is only a tool to aid an investigation after an undesirable incident occurred.

Breakfast were very good, the pool was nice . The staff was rapid to help us when needed. The size of the room was great. The location is a bit out of any good spot but it was very quiet.

Wifi is unreliable, (we have lost connexion nore than once for 30 minutes or more) so do not go there if you think working remotely. There is no cornerstore nearby, so make your provisions before if you do not rent a car ... At the bar, they sell regular bottles of beer (330 ml) but you cannot buy only a single glass of whisky , you have to buy the whole bottle....

The place is quite and clean. The staff from the reception to the restaurant all are polite. As a hotelier, I saw how professional the reception from seeing our family of 4. She upgraded us to bigger room which for us the not necessary but she insisted. I appreciated it. It's a professional way of taking care your guest. At the restaurant during breakfast, it was served with pancake but he still asked if we need rice. The sense of taking initiative.

NONE

nice staff, nice pool, nice room.

again issues with transportation. either it’s free or it’s not free. there it was free…but only one way???? you have to chose between coming or going. but they tell you that when you get there….booking needs to check if free means free, or free one way or not free. if you advertise free…it should be free both ways

the quiet location ….free courtesy car journey to next destination would have been picked up from airport but didn’t notice their contact until after we had already left. requested a chilled bottle of wine in our room which the management duly obliged….although it was not a very nice Pinot Noir 😊

nothing really.

The breakfast are just fantastic so delicious, the location are great

No, because we are happy with everything, no ocean view but very nice town location, easy to get in and out from the city

The price is worth it. The staff are all polite.

Although it is located in the heart of the city, the hotel is in a secluded area. If you need to be away from the hustle and bustle of the main city, this accommodation is perfect for you.

Room are good,staff are nice. I'd like to come back again and stay here my kids like it.And very quite to stay. I will recommend this place.

The thing is they prefer to pay cash.In some reason...

the pool, as my kids enjoying them.

the access for public transport as we have to walk down to the high way unless you have your own private car. the stairs if we have a seniors( elderly) it’s hard for them to walk upstairs. It should have an elevator for the heavy luggage and elderly.