I was more than just satisfied with this hotel! Thanks a lot to everyone who is working there, great job :) Bukowina is full of guesthouses and apartments, but we wanted to find the hotel as we were coming in the morning, so we wanted to place our luggage somewhere + we were thinking about having breakfast in the hotel as well. So among all other options this hotel looked like the best deal. And damn, IT REALLY WAS! Couldn't be any better. 1. Location is just perfect. It's just 7 minutes from Bukowina thermal waters which was our destination actually. And it's just 2 minutes from the bus stop. So no matter what you want, this hotel is right in the center. There are few cafes and shops near the hotel, it was super useful. 2. I loved the hotel itself a lot. The staff was very nice and friendly, thank you! They allowed us to store our luggage as we arrived early. They also explained everything super well and explained the breakfast options. When you are in the hotel you realize it's a mountain house because of its interior. I loved it a lot! There were elevators, good bathrooms, nice decorations inside. 3. Our room was much better than on the photos. First of all, it was spacious. Second of all, the view was breathtaking, I could've look at the mountains over and over again. The bed was fine, water bottles as a gift were appreciated, everything was working fine. The bathroom was amazing: so light, big and nice! I just loved it a lot. I have no idea what else to add. Next time we come, we are at this place. Thank you!

Nothing

Very kind and helpful staff. Excellent location. Good rooms. Beautiful view from terrace. Additional services like SPA zone access for free was good surprise. Very pet friendly. Not bad restaurant but only in comparison to hotel restaurants.

Unfortunately we had got room with possibility to extend space to neighbour room for families for example and there was joint door between rooms but in our case we received very loud neighbours and you cannot predict such things. Of course noise insulation for doors much more lower than from walls as result we heard everything from them. I don't know can you ask to avoid such issues during reservation. In our case when we came there was no free rooms as results we had to stay with this problem.

Very friendly stuff and clean and modern hotell. The hotell restaurant offer a nice menu containing traditional and local dishes. The spa did add extra value after a day of hiking in the mountains. Also location is a bless, both for hiking and visiting places close by, like Zakopane located about 25 min away with car. Friendly stuff helped us to book attractions and proposed different activities in the area as well. Thanks, that boosted our staying and we did avoid some troubles too.

It has a lot of parking and is pretty easy to get in and the staff is pretty nice

The pillows are kind of uncomfortable and also there’s no fan and there’s mosquitoes and we couldn’t close the window because there’s no fan and the curtains we have to use it obviously for the sun light and because of that there the room where hot even though the windows where opened and also the ladies that clean the room normally at the hotels we go the ladies clean the room every day in our case well… the ladies never went to

Amazing location, great breakfast, lovely staff, onsite parking available. Beautiful view of mountains with certain rooms. Huge balcony/terrace, bigger than in most hotels. Most of all- the lift. Not available in many places like apartments and villas. Really important with baby buggy and small kids.

Our room was on level -1, next to spa, so we were welcomed by a chlorine smell. But did not bother us in the room. Nothing can be done about it really. I think it's time to invest in smart TVs, so apps and Netflix could be available. Cannot imagine foreigners watching Polish TV.

Not very expensive. Nice breakfast. Very comfortable room with huge double bed(we liked it so much!). Spa in the hotel helps to relax and recover after skiing. Pets are allowed! There are a lot of ski resorts not far from the hotel. Some of them very close to the hotel so you even don't need a car to reach it.

the stuff was very helpful and friendly and my family enjoyed the SPA. The breakfast was plentiful and the coffee was good too 👍

the bathroom in our room on the lower grounds was not good, the shower curtain gave an outdated feel and bad water drainage wetting the tiles in the whole bath so we ended up using the showers in the SPA.

I loved the view from my window, which was most probably related to my room location. I could see the whole Tatra mountains from east to west so close I checked if they are there every morning! Hotel service was super polite and helpful in case of any unexpected situations.

It was sometimes too warm in the whole building. The temperature outside was mild enough to turn off the heating I believe.

A nice, cosy apartment, modern, clean, comfortable. Not big but sufficient. A tasty breakfast with wide choice.

Since the hotel was full, the parking space was quite tight. With difficulties we managed to get a space, but the car partially restricted the entrance into the car park.

Our room was very comfortable and clean and had a terrace (although as winter, didn't use it). Excellent breakfast spread. Location very close to ski lift (if you are skiing) also short walk or very short drive to thermal spa. We also enjoyed a dinner in the restaurant. I found it very good value overall. Sadly only there for short time so didn't get to try the hotel's spa/sauna room.

Nothing, except hotel info was only in Polish.