Rooms were spacious and well equipped with a fantastic balcony. Cleaning service was brilliant. The staff were very friendly and helpful especially the entertainment team who work incredibly hard. The food was excellent and the grounds were very well kept & the pool areas were lovely. This was our second visit and we loved it just as much as the first time!

The oven in the room is far too small as was the baking tray. We are a family of three and considering the room is for 4 this could have been better. The bathroom was looking tired and could do with a make over. The mattress on one of the beds didn’t smell very clean and the previous occupant had obviously broken the rules re not smoking as the smell was very strong and tape had been stuck over the smoke detector! Saying all that, this wouldn’t deter us from booking again as overall, the hotel is very good.

It’s the best property I’ve ever stayed. I loved the green area, the cleanliness of facilities and variety of pools.

The only thing that I didn’t like was a cold indoor pool while I selected this aparthotel just because of indoor swimming pool.

The green areas/gardens/paths to the beach are stunning. Nice swimming pools and variety of pool types. Apartments very spatious.

The activities for kids were a bit confusing. There was a Kids club area but we didn't understand how it worked at what time activities were held, so we end up not using it. Some shows were quite old fashion (i.e. the magic show at the Tavern Bar).

Great hotel, family friendly, loads of facilities and fantastic buffet breakfast!

Nothing

The hotel is perfect for a family holiday, loads of space to play for the kids and plenty of activities available. It's very close to the beach also for a walk. The breakfast buffet was also beautiful. Staff are extremely friendly and helpful also.

The swimming pools were not heated so they were cold most of the time which made it difficult to play in with the kids a lot. The evening buffet was not great, we ate out every other night.

Our family spent almost two weeks in this hotel and the feeling was that we are at our home. The apartment was full everything what was needed. All personnel was helpfull and very pleasant. Location of the hotel is very convenient, located near the ocean. Thank you for amazing time.

NIL

The staff were approachable and helpful. The location was excellent, close to the beach (within walking distance) and close to supermarkets and the strip which hosts a number of different stores.

Lack of eating facilities which was due to restaurant and bar closures for refurbishment.

Loved the staff especially in Bournvilla restaurant. We're extremely pleasant and helpful. Loved the choices of outdoor pools and how clean the facility is. Loved the pool tables and air hockey tables.

Bed bugs in the apparent. I kept getting bitten every night , even after mentioned to reception.pool table kept getting jammed and out of order

Facilities available are excellent our children had a great time going between both hotels

During our stay a group of approx 30 (all family units) arrived . To say that they made an impact on our whole holiday would be an under statement. On the 1st day they took over the bar which they absolutely wrecked with rubbish & in general were very loud & we found them very intimidating. On our last day they more or less took over the pool/slide area in the evening. The parents were drinking while very small & older children were left unsupervised & very intimidating in the pool & slide areas. We just left as we felt unsafe

Fabulous hotel especially for families with young children. Plenty to do without having to leave the hotel. The kids loved the water slides and there was also entertainment most days and evenings. The apartments were spacious and clean, there is a spar shop down the road about a 5minute walk we got all we needed in there as we usually had lunch in the apartment.

One female member of staff at reception very unfriendly & rude