WE thoroughly enjoyed our week in Inatel Foz. We feel that the hotel needs improvements to make the stay more enjoyable. First of all the room we stayed in was advertised as a mountain view, but it was a slope 2 metres from the room window. The room was also extremely small. The Tuc Tuc service should be far more regular in September than it was. My wife and I, early 60's, found the extremely steep hills very tough, and left us with aches and pains. Perhaps you should advise your clients of this in the advertisements. The pool was very difficult to find and was a very strenuous walk up steep hill to get to it. On the positive side, the Hotel is in a superb location with beautiful gardens, and a view to die for, a paradise. The Staff from Reception to the Breakfast room and the Cleaning ladies were extremely helpful and very friendly, top marks to your staff. The Breakfast itself was top class, we enjoyed eating our lovely Breakfast looking at the view and being looked after by wonderful Staff. We would return to the Hotel again, but would book a room with a sea view, and we feel that the rental of a car is essential. We recommend that you advise future guests to hire a car.

Every aspect of our stay at the hotel was a delight. Very helpful and courteous staff, attractive grounds, huge common areas and a good cafe, stunning location perched high above the lagoon, large comfortable room overlooking the lagoon, excellent buffet breakfast included in the price and a good value buffet meal in the evening. We were so impressed that we're considering staying in other Inatel Hotels in Portugal and on its islands.

The coffee from the machine in the morning was a surprising disappointment, but then again I'm particular about my coffee

Great staff, excellent location, superb lagoon view, was surprised with really nice treatment related to family event mentioned upon pre booking of room

I would like to see some fresh vegetables (tomato, cucumber, salads etc) added to breakfast menu

Nice views, cleanly maintained rooms and hotel. Breakfast was plentiful with fresh bread and pastries. Infinity pool was nice and with greay views as it was in a small climb from rooms.

A/C shut down once possibly due to frequent adjustments but it was fixed quickly once notifying reception.

My room (123) had the most beautiful view of the lagoon. Breakfast was varied and plentiful. I will definitely return to Inatel In Foz do Arelho.

On the first floor of Building 1, the glass step by the lift should be a much wider yellow band to prevent accidents, as it looks like a continuous glass floor and one can easily miss the step. I did, and another lady missed that same step the same day with worse consequences.

The breakfast was fantastic! Great variety and freshness of food. The location was dreamy, waking up to views of the lagoon. Everything was clean and well maintained.

The stay was superb. If I’m going to be petty, we could have done with more sockets in the room to plug in our electricals. But that’s just really a detail.

Staff were very accomodating with storing our bikes and our specific needs. Beds were very comfortable. Breakfast was above average with various assortments of meats, fruits and sweets.

Great location . Rooms and restaurant always clean. Food a little random but very good value for money

Stunning views! from my room I could see the lake in front of it. My room was spacious and clean. Good breakfast with fresh fruits and breads. I just didn’t like the coffee and milk there but overall everything else was delicious.

I didn’t like the coffee and milk from de machine also the juices was in powder and not fresh.

Located near the beach and lagoons. We prefer the lagoons as they are calm. There are several restaurants nearby as well.

Not sure how the game room worked. Maybe add a sign as to where to go for pool table accessories.