We received a warm welcome by Eduardo, who was very kind and helpful. The suite was spacious and had all the amenities to make our stay unforgettable. The breakfast was rich with a lot of options to choose from. The hotel is located a few minutes walk from the historical center of Sintra.

Due to Covid 19 restrictions we could not have dinner because it had to be pre-ordered 48 hours in advance.

Location is good being very central, walk to main square and many sites. Comfortable, large room, great breakfast. Staff are excellent!!

Limited parking and now you cannot drive a private car in the old town or to Peña Palace. Parking is impossible in the main town area. Even if you can drive it’s incredibly hard and nerve racking. This is a Sintra problem, not the hotel. Streets are narrow, winding and busy with traffic.

Outstanding service of the staff. Clean and proper rooms, with a bath . Suites and some rooms have magnificent views . Friendly staff , all very helpful. Diner is a must! High quality and the Gents who did the service in the restaurant are truly stars in service and etiquette. High standard, formal and friendly. Leg of lamb super tender, and the desserts .... O.m.g.. never had a cake 🍰 and pie like that.. And breakfast.. do it! Youll feel like a time traveler with damast napkins, fruits, cakes, scrambled eggs , pie, toast.. and so on and on.. 10+ on all points.

The location was Great and Eduardo went out of his way to assist us with booking in early and gave us a fabulous room by the name of William Beckley

Location

We were upgraded to the Lord Byron suite which had a spacious, charming sitting room with a balcony and great views. The location at one end of the main street in the old, upper village was a perfect place from which to walk to the Quinta da Regaleira and for the wooded trail hike up past the Castelo da Mours and on to Pena Palace. The breakfast buffet offerings the day of our stay were limited however we had options off an a la carte menu which were very well prepared and nicely served.

Beautiful suite! The staff was kind and helpful, Eduardo was extremely accommodating.

Parking

Staff - Eduardo so pleasant and helpful. It was a joy to see him everyday .

Great location, nice staff, good breakfast, lots of history in the building and beautiful views.

With the property being so old, it doesn’t feel as clean as some other hotels. However, I still thought the room was well taken care of while maintaining its rustic charm. At one point, the bathroom smelled a little funny.

It’s a beautiful location, amazing views across the valley and not far from the centre but far enough so that it’s not too busy. The hotel is also the oldest in the Iberian peninsula so lots of history (Lord Byron stayed there)

Nothing comes to mind

A lovely old, historic hotel very close to the centre of Sintra. We were fortunate to be upgraded to the Jane Lawrence room with a balcony and a lovely view. The four poster bed was very comfortable, we appreciated the complimentary water and fridge. Everywhere was clean. All of the staff were lovely, so friendly and helpful. I had a very enjoyable back massage from Martha.

Nothing!