the pool was great for the kids. Outside area really spacious and plenty of chairs around the pool area for us to be comfortable. The rooms were pretty spacious as well, we loved the furniture. Everything was neat and clean. Breakfast was always fresh and we the offer was diverse. Staff is really nice and available to help guests. We had a lot of fun in the game room as well. Parking spaces available, but few in the shadow - in the summer heat, temperatures in the area are very high. Some really nice restaurants to dine in, walking distance from the hotel.

the accessories for the game room (ping pong table) weren’t in the best of shape.

Excellent. Lovely pousada in an historic setting. Conversion and restoration has been done with style and feeling to retain as much of the character as possible. Staff were very helpful and pleasant. A big thanks to Ines for her help. Lovely hot and cold selection for breakfast in an amazing setting. Restaurant was closed when we were there - only open at weekends - but were given a selection of local restaurants in town for evening meal. Didn't use outdoor facilities because of the time of year (end of March) but they looked good.

Very minor comments. Some road noise from traffic on the side street first thing in the morning - cobbles and narrow street. Bedding was very good quality but heavy so during the night got very warm but cold when douvet removed. Maybe include a lighter weight douvet in the room.

We last stayed at this lovely Pousada five years ago, and Covid forced postponement in 2020 and 2021. It is a beautiful old building, a rabbit warren of fascinating rooms, the lounges and breakfast rooms are especially attractive. We did notice that a lot of the attractive flower arrangements etc were no longer there, and though the rooms internally are in good condition the external walls are not as bright and clean as when we last visited. Breakfast continued to be of a very high quality but we dined elsewhere. The location of the hotel adjacent to the Royal Palace and Square is quite wonderful.

Our superior room, on the third floor, was spacious but badly lit and poorly set out. The rwo most comfortable chairs had no natural light or electric light. Reception did manage to provide a table lamp but it was still a struggle to read a book whilst sitting in the chairs.

Right next door to the Palace, free parking inside and outside the Pousada grounds, excellent WiFi speed (considering the thick walls) Very spacious rooms, separate wardrobe and armchairs corners, plenty of English speaking channels on the TV, central heating in the room worked well. Entire hotel was warm with fireplaces in the several lounges. Complimentary bottle of water daily. Easy walk into town centre and good choice of restaurants that were opened despite middle of winter. Close excess to the Armoury & Hunting museums (very impressive) and Castle.

As usual for me, the beds were too hard and on the first night, the shower temperature was only warm. Eggs & bacon at breakfast was only warm (disappointing) despite good choice of cold cuts, local breads and fruits. Nespresso coffee machine saved the breakfast!!

First rate stay. Ambience, room, food all excellent.

Juvenile pair at check in kept giggling at us which was somewhat insulting.

The unique atmosphere of the convent made it enjoyable to explore the building which was an old convent with lots of original features. So there were lots of areas to walk around,sit in or even play table tennis inside a big room. The bedroom was large and had a balcony. It's situation next to the palace was excellent for walking around the town.

The bed was rather firm but large. We would have liked a kettle in the room to make a cup of tea.

Beautiful pousada in nice small town. Very friendly staff. Lovely areas to relax and eat or have a drink, nice courtyard set up for breakfast which was good. Excellent parking.

Dinner menu printed on plastic and very limited. Seemed short staffed as one lovely lady seemed to be doing most of the service, bar, pool, waiting on at dinner etc but delivered excellent service with a smile.

The hotel building was fabulous, many interesting historical features, really good location, the town has lots to see. Breakfast was extremely good, with lots of choice, hot and cold buffet. Bedroom was good, lots of space and storage.

Evening meal iin the restaurant was very disappointing. Bathroom was not as good as we expected, could have been cleaner, dirty grouting around tiling, and generally grubby. Outside and pool areas were run down and dirty, which is a shame.

The location, right beside the royal palace was amazing. it is a beautiful building and was very comfortable. It is right in town and an easy walk to the square, restaurants and the castle. The staff were very helpful and we could park our car privately at the back.

it was all lovely. only one criticism for our stay was that some other guests had a dog with them that barked a lot and disturbed the peace of the setting.

Comfortable and very large room with private terrace. Pet-friendly hotel, and our dog was made very welcome. The hotel kindly arranged for us to have breakfast outside so our dog could be with us. Great location in the center of Vila Vicosa. Easy walking to good restaurants.

Shower pressure was a little low.