The staff were kind and knowledgeable about the local area and Berlin. There are many museum and sightseeing brochures in front of the lifts, and you are welcome to take them with you. Breakfast is served on level 1 of the restaurant and is a continental buffet style assortment, costing 18 EUR per person. The food was nice, but you also have a variety of cafes around the hotel as well. The hotel is in the same block as two grocery chains (Penny and Aldi), a short walk from the Bismarckstrasse U-Bahn station and the Wilma shopping centre. Our room's windows faced a parking lot, which was quiet for the length of our stay, except for one or two police/emergency services sirens passing by. Central heating kept the room nice and warm, and mattresses and pillows were soft. Thick blankets were provided. The room has a kettle and tea/coffee replenished by room service, but no microwave.

There is a separate "communal" iron on the ground floor for guest use. Irons are not provided for individual rooms. It was only a small inconvenience for me. The room we chose was a bit small for two people for an extended stay (my friend and I stayed for 10 days). However, you can easily select a larger room for your needs. Laundry services are available; a price sheet is located in the room's cupboard, but they are expensive. Otherwise excellent.

Fabulous location with connections to public transportation. Well organized, efficient operation with excellent staff in all departments, especially breakfast and housekeeping . Well lit room with interesting view. Ingeniously divided bathroom area. Comfortable beds. Good price/value relationship. No frills hotel. Not a luxury place but that's OK. Very nice evening bar in the lobby.

For a two week stay we were given an exceedingly uncomfortable arm chair. Through open doors I could see that other rooms had much more comfortable looking chairs. Ours was almost useless.

Bathroom was quite useful: the toilet, shower, and sink are separated and can be used by different people simultaneously. Breakfast was great, with an extremely rich buffet. There is a lobby with a bar. The staff was quite friendly and hardworking. Everything is maintained well and quite clean. The room was quite spacious. The hotel is not in the city center but is very close to a metro station, so transportation is quite easy. There are many restaurants, cafés, bars, supermarkets, and stores nearby.

There was no thermostat in the shower and hot water was extremely hot, which can even be dangerous. There was no fridge in the room. Tea bags and instant coffee in the room were sometimes not renewed during cleaning.

I really liked the room and the bed was very comfortable. The location was right next to the subway station so perfect for exploring the city, but still in a very quiet region of Berlin. Breakfast was very good.

My room was cleaned twice even though I didn't want it cleand. Whe you tuned of the light next to the door you couldn't turn on the light next to the bed, so I had to get up everytime before I went to sleep to turn the light of. Furthermore the electric outlet beneath the desk did bot work.

The property is really well located, very close to a subway station that connects you to the main city sites. It is a 30-40min trip from the airport, but still very easy to get there. The staff was super nice too. The room was very clean and comfy, though quite smaller than anticipated.

The room had a bit of a bad smell (of sewage from the bathroom I think) when we got there. It faded away over the next days but came back on the last day for some reason. Nothing too strong but still, we could have gone without it. The Wi-Fi is subpar and the lighting in the room was super dim, so getting ready can be a bit of a challenge, unless you open the curtains wide and are lucky enough so as to be blessed with a bright day outside.

The location is exceptional. So many options for food and supermarkets, Aldi, Lidl, Rewe, and Edeka. Restaurants of many types are available, even a small mall with many options. The room was clean, but the daily room service was average. The staff is very friendly and helpful. When we were there, it was warm weather and the A/C was good.

Parking availability was a bit tricky, but I could park on the street when it was not allowed but I got no fine for this during my stay. The staff didn't know much about the area as they only work there but don't live in this area. Room service was a bit below expectations, they cleaned daily but not really good cleaning.

We was here for the Euros, the location was brilliant for the places we need to access. The tube station was less than a 5 minute walk away. We managed to park right outside the hotel with no bother, we was in a van, so this was a huge relief as I am not sure if there was a height restriction on the car parks. Hotel staff were very friendly and the room had everything we hoped it would. The location of the hotel was also great for walking to restaurants and shops.

not having a fridge in the room. We didn't expect one, but I do think most hotels should have small fridges to be able to store drinks. But as I say, it was not listed that we would have one, so this is nit-picking.

Nice rooms and lobby. The staff was friendly and they always had coffee, apples, cold water or candy at the entrance, which you really appreciate after a day walking around the city.

The rooms can be a bit small and the hotel seems to drop the ball for small things that can make a big difference. For example, the central heating didn't work in one of our rooms and they didn't tell us. Instead, they tried to replace it with a small electric heater that just didn't cut it for the German winter.

The room was spacious and comfortable and provided with tea/coffee making facilities, complementary water and a few little extras (including a free drink in the bar). The breakfast was excellent value for money with plenty of choice and served in a pleasant room with views of the Linden trees on the street. Staff were helpful and courteous. For me the location was perfect for the opera but it is around 3 miles from the centre. The U Bahn is very close by though and easy to navigate.

The only thing I didn't like was that it was impossible to take the stairs from the lobby so I was constantly having to hang around and wait for a lift rather than just being able to run up the stairs to my room on the second floor.

The room was very clean, and room service did a great job every day. In the room there was a big bottle of water and tea/coffee set for free. Rooms were warm in winter and bed were comfortable. Nearby, there are too many options for dining in or takeaways in almost 24h.

Staff could be more open and helpful! Location was good, but you should be in train at least for 25 minutes to reach the city center, this is something that you'd better take into consideration if your goal is to visit the city center.