Pretty much everything. The staff were very friendly and helpful. Having arrived at 11.30am, we were able to drop off our rucksacks and then to check in a little early. The hotel is small, has 18 rooms, and has a funky style themed around chocolate. Our room wasn't huge but it was well equipped, comfy bed, beautiful bedlinen, good shower, tea and coffee making facilities and a big fridge. Breakfast was exceptional. Served to us and with an eat as much as you want offer. A good range of fruit, breads, pastries, bacon, eggs, cold meats and cheeses. There's also a free welcome drink of your choice and free entry into the chocolate museum, which is interesting. You even get to make a chocolate bar! Viana de Costelo is a lovely town, worth a visit.

The room could have been larger. The design of the sink in the bathroom doesn't make washing clothes (we were walking the Camino), very easy. However, it's a lovely hotel and we'd highly recommend it.

Hotel is nicely designed with chocolate as a theme. They also have a nice museum where you can explore and learn about chocolate. You get one free hot chocolate per room, which is nice.

Upon the check in no-one was there and we waited around 5-10 min. We requested a cot in the room in advance and it took them more than 2 hours to get the cot in the room and our kid has already passed the bedtime. Breakfast is a bit weird concept; you get one plate with few items and seems a bit small for 2 persons. You need to order separately few things if you want, not such wide selection and it takes time until arrives what you order. Would be better if they had a buffet breakfast.

The concept for the hotel was fabulous, the themed rooms and chocolate inspired interior was fantastic. The staff where exceptionally helpful. Breakfast was served to your table and was really good and they made dietary adjustments for my sister who had allergies. The location was perfect to explore the city and was just a short walk to the riverside and restaurants and shops. I picked the location for the Etape Portugal cycle race and it was minutes away from the start line. I really enjoyed the museum as well and the adjoining shop all about the history of chocolate. A wonderful few days and would love to come back and explore more of the area in the future.

The breakfast was excellent and is made on demand, this does mean that they ask you to take a time slot, although they are flexible. The location is not in the centre but it is only a 5 minute walk, it is also 5 minutes to the river front and 10/12 minutes to the station. This was good for us as we took the train to the beaches up the coast to Caminha, Moledo, Ancora, Afife every day.

Nothing really, the view from the window can be a bit poor as the hotel is built into the old Chocolate factory. We suggest you ask for a room with a balcony like our room, room 3.

we enjoyed our stay in hotel fabrica. the staff service at the hotel is professional and perfect. viana do castelo is a very nice historic town to offer you a lot of things to do. the hotel management and the working people there were always ready to help you and give advice what to do and where to go. breakfast was really fantastic and a number one during our stay in northportugal. thank you eberhard and monika

-

We stayed in Chocolate Fabric during our summer holiday and we really enjoyed our stay. Really good breakfast, great rooms with nice bathrooms and super helpful staff. Big bonus is good drinking water, no need for hauling plastic water bottles around. Coming from Nordics we really enjoyed nice AC cooling in otherwise hot Portugal summer. We stayed 10 days and there is DIY-laundry place around the corner (in case you need washing e.g. hiking gear). Viana do Castello has great crossfit gym, which I highly recommend and great kitesurfing possibilities.

No complaints about anything. Everything went great.

Everything was just great. The welcome drink, the unique camino stamp, the museum tour, the chocolates in the room. Room was abit small, only because we had 2 luggages. Breakfast was simply marvellous. Just wished I had more time to linger & enjoy the spread & hot chocolate.

Nothing at all.

We liked the helpful staff and the revised way of doing breakfast since our last visit was good

We did not have our room cleaned even though we left the Notice on the door and the cleaning trolley was outside. We went to breakfast and then were out all morning. There is no Mini Bar anymore and the kettle cannot fit under the tap so you have to use a glass to fill it & there was no milk. Only one small bottle of water provided for 2 people

This is an exceptional hotel. The staff were very welcoming and friendly. The room was lovely with great attention to detail. The breakfast was the best we’ve ever had in a hotel. A fantastic stop along the Camino.

Not possible to dislike anything. We would have liked to have stayed longer.

Everything! Beautiful luxurious hotel right on the Camiño! Very clean and comfortable and the staff was exceptional! They insisted on preparing us a wonderful breakfast to go the next morning, since we were leaving out early.