Breakfast good

Tour we signed up for to see the Ben and Erin area etc. No one showed up also the map did not have north, south, east ,or west so was very hard to follow and the one place I really wanted to see was the Scott wood shop and the attached store ..... construction in area had it blocked off so we could not get to it was VERY DISAPPOINTED WITH WHOLE MESS. ONLY REASON WE WENT WAS TO SEE THESE AREAS AND WE couldn't get to see them. That whole tour thing should be redone. Advertised better or something ... 🤔 so disappointed. We drove from Michigan to see it and only had one full day, to do stuff before we had to go to Florida for a wedding. Won't ever go again

The complimentary breakfast was very good. Fresh and hot with an abundance of choices. Our room was spacious and clean and had everything we needed. I forgot my shower cap, but was given one at front desk. I especially liked the room key tap feature, it was also a tap feature for entering through side door near parking.

Wish we would have had a tub instead of shower, probably my fault for not requesting a tub.

Breakfast would good and plentiful with many choices. The receptionists were friendly and kind. Our room was comfortable and easy to relax in on a bad weather day. We especially appreciated the chaise lounge on that day!

Everything was great! However, the downtown area is not within walking distance. We were driving our own car so this was not an issue to us.

Room was clean and excellent layout. Staff was professional and friendly. Parking was close and easy access. The grounds were well kelp and clean. Exterior trash can were handy and emptied often.

Would love to see handicap rooms available on first floor. Also would be nice to have a flat roll in shower for handicap. Would be nice to have larger trash cans in rooms.

Large, comfortable, clean room, also had a large bathroom. We enjoyed our stay for two nights. Breakfast was very good. The staff at the front desk also was very attentive. The showerhead in our bathroom barely let any water out, sediment build-up like we have at home. After I asked if they could do something, they were there to change it out very quickly. Just like most motels the water pressure is sparse, and this was the case, but at least water could come out. We appreciated the prompt attention and I mentioned the next morning thanking the clerk.

Showerhead did not work well, it was clogged with sediment. Water pressure also was low, but the staff changed it out quickly.

The breakfast was great and the rooms were clean and beds very comfortable!! The desk clerks Tammy and Amanda were very helpful with directions to the places we wanted to go to tour. Very nice ladies and made our stay more enjoyable!! The Holiday Inn Express is very fortunate to have such nice desk employees as these two ladies, they were the best!! I will definitely go back there if I am ever again in the area!!

The price was a bit steep. I paid nearly $220 for one night during the week. I could understand if I was there during the weekend. Also, you could not adjust the volume on the TV and the front desk staff acted as if it was a bother when I asked for additional towels.

Staff was friendly and location was good

The carpet in our room was nasty dirty, our son’s feet was black in just minutes of going barefoot

Everything was great, bed was comfortable. The king suite accommodated our family. The breakfast was great. It's not the traditional continental breakfast. Everything was clean in our room.

I called Friday and let them know I needed to extend our stay 1 more night, the manager let me know he made the change and check out would be Sunday. When we got to the hotel Friday night the lady at the counter said she only had us down for 1 night and they were booked for the next night. That was frustrating, especially when I was told earlier that we were down for 2 nights. We ended up at a different hotel for the next night... This will not stop us from staying at the Holiday Inn again though :)

The food was great, coffee and juice. This was very convenient to what we needed

I like bathrooms with no tubs. This tub was very slippery. We were older and over weight and was very dangerous. We are disable but they were no handicap rooms available