Staff is amazingly kind and professional. Facilities are always clean. Management and every one were very responsive and attentive to all of our needs. Beach, view, and restaurants are incredible. Special Thanks to the GM Renan Astolpho, and Front Desk Manager Ashley Hagins for their professionalism, and courteousness. Also, Chef Hassan Ahmed and His assistant Mohamed Alsayed for their accommodations and always meeting our requests. I don't think i can say any thing bad about any one there, and i am sure many will be missed, but wanted to thank those we dealt with the most: Buggy Drivers: Vincent and Immanuel House Keeping: Bertina Alphonse, who is very thorough and always made our villa smells like heaven Kanal Cafe: Fabrina and The shisha person, the bar tender unfortunately forgot their name, Kevin Louise and Keven Leone Our favorite SPA TherapistsL Melissa and Elirose Front desk: Jospeh, Ashraf, and Sobhi.

nothing

the resort is magnificent, located on a superb, pristine and dream beach. Rooms and infrastructure were neat and very clean.

staff was overall very helpful, utmost polite and respectful. Given the tier-one category of Four Seasons, and given the price asked for in this resort, I would have expected a more professional level of service (i have been wrongfully debited, I received mails asking me (again) confirmations that had been previously made, level of English was sometimes hard to understand, etc...). Meals were very good but clearly overpriced (compared to other comparable resorts in Seychelles).

staff was nice, and resort was beautiful.

not much to do at the hotel. i don’t like the fact that you have to rely on a buggy to explore the resort. not very walking friendly

I took the serenity villa..almost every thing their was perfect … the room , the spectural view & the privacy .. and for those who would like to get more privacy … I recommend to book the serenity villa. Also I would like to thank Four seasons team for their kindness and cooperation during our stay.

Nothing, except the food variety, I think they have to work more on it

Beautiful resort, great staff, very good food, great rooms with amazing view.

While the food was great, it was too expensive even for a 5-Star hotel. I have never stayed at a hotel with food that was as expensive as in this hotel. Food charges can easily double the price of your stay. Beach service could have been more proactive - we had to search waiters to get drinks.

Everything! The location was one of the best with the most gorgeous beach view from each villas! The food was fabulous!

The food & beverages was ridiculously overpriced, and seems like some of the restaurant didn’t accommodate children’s menu (although they order it in from another restaurant which adds another 25-30 minutes for the child who is already hungry and waiting.

I like the beach of the hotel very clean and they offer complimentary kayak boat and pedal boat

I dont like the problem with the insects on the roof of the villa they keep coming from out side , I believe there should be some kind of seal for the roof because there are wholes the insects can pass through

The view The villas The overall experience

Over priced resturants Slow buggy service a few times House keeping were not as clean as expected

One of the best breakfasts I’ve had at a hotel.

For an upscale place with an upscale clientele, the payment system is a bit odd. They block an amount on your credit card as most hotels do, but at checkout, they don’t immediately reverse the charge. They then say that it’ll be returned in 5-7 business days. 99% of the hotels I’ve stayed in refund the amount immediately. After I checked out, I stayed at the Hilton Northolme and they didn’t block any amounts on my credit card.

The Hotel is located in a beautiful secluded area in the Capital, with one of the best beaches we've ever been to, espically if you like snorkling and water sports, we decided to upgrade to a Serenity Villa which i would highley recommend as its absolutely stunning, the staff were fantastic from start to finish, and the spa is a must try, the hotel also has one of the best breakfasts in Seychelles. all in all and as is the case with the Fourseasons brand; if you are willing to pay a little bit extra then this should be your only choice in Mahe Island. And you can combine it well with the other Fourseasons in Seychelles which is located on a private island.

We tried all the Restaurants avaliable in the hotel but they did not match the overall quality of the hotel; this was one clear shortfall as the food was quite frankley average, with the exception of the excellent breakfast and a very good steak shack pop-up that is only avaliable on the weekend, that's one area that needs improvement