The location was great as it was close to all the amenities and services I needed to access. The staff were absolutely brilliant, always so friendly and always willing to help

First 5 days the aircon was not working properly and made the room very hot. The pillows were not great and I actually had to purchase my own pillows and the bed was hard. Curtains look like they were not cleaned in many years.

The fact that breakfast is inclusive and for its price.

Just advice housekeepers to be respectful to knock three times atleast before entering … or rather create marks to alert people that we are in and not out. The house keeper just knocked once and opened disrespecting privacy 😭

The staff made my stay here. From the café, to the front desk to the cleaning staff, everyone was polite, attentive and quick to assist. I appreciate their efforts. The facilities are good, don't be shy to ask for something. It was clean and I had a comfortable stay, which was especially important as a female solo traveller. The area is safe with malls and food courts walking distance away. I also appreciate that there were water cuts for maintenance in the area but there were no interruptions at the hotel.

There were some little touches I've had at other hotels of a similar standard that would have made a difference for me like a rug outside the shower, conditioner, a small tube of toothpaste and a toothbrush included in the toiletries, and suggestions for things to do in the area but those are just improvements to an already good experience. There was not anything I did not like about my stay.

I liked the rooms were clean the towels the bed was comfortable. We ordered food it was brought to our room as request still hot and well repaired. The breakfast was delicious and it was fulfilling and freshly prepared that was a A + for me. And my friend was very impressed with everything. Thank you to everyone who made our stay pleasant. And the ladies at the front desk were very helpful and friendly 👌

When I made the booking I asked for a smoking option. However I only found out when we got there that the standard rooms were all non smoking. Could be that maybe I missed it if it's there if not please specify.

The call that I received, in the morning on that day made me sure that, the staff was looking forward to welcome and host us. the welcoming was exptional having to know that they had upgraded our standard room into a suite made our weekend super special. the cleanliness of the place. friendly and helpful staff, owh my Godness, I pray that God bless them all. the food was very fresh and tasty. the Cafe staff wow so precise and don't keep you waiting. I have absolutely nothing to criticize with regards the place and the staff , awesome awesome all the way.

not really about the hotel, however i would suggest you consider getting or rather fixing lighting outside the building from the robots to your entrance, as its bit scary when walking late.

I could hear everything from neighbor. Sound proof is what needed

The staff members were welcoming and friendly and offered any help whenever you needed it without complaining they were the sweetest. We got a free upgrade of our room, and we initially booked the standard. The room was extremely clean and breathtaking. They paid attention to detail when it came to the decorations it was so gorgeous, my partner and I kept pacing up and down in the room. The big bathtub was my favorite. The restaurant food is delicious, and the portions are amazing, and the breakfast is delicious and prepared fresh. We really enjoyed our stay there, I was so sad to leave, everything about that place is calming and beautiful. It is aesthetically pleasing and peaceful.

We did struggle a bit to find parking, but once we found it, it was really secure. I wish they could extend parking for the hotel visitors.

Perfect location, close proximity to shops and restaurants. Easy access from the airport. Rooms were cozy and clean. WiFi worked perfectly and the place is very secure.

I found it difficult to understand the breakfast process perhaps it’s because it wasn’t explained to me. The fact that hot breakfast is available on order while cold breakfast is a buffer was a little confusing at first. Pastries (e.g. croissants) looked a bit hard and stale. Generally the presentation of the buffet was not the greatest. However all the basics for breakfast were available.

A wonderful hotel situated in the peaceful neighborhood of Bedfordview. The staff were absolutely incredible, they even upgraded our room without us asking and free of charge. We ended up in a 3 bedroom apartment and the amount of space was incredible! Two balconies, large kitchen, and 3 bathrooms. The neighborhood is super walkable and has a few shopping centers with restaurants nearby. We loved it!

The heat was not working in our apartment and there were no extra blankets so we were really cold. The kitchen was lacking a few necessary cleaning items like dish soap, sponge, and kitchen towels. We were only there one night but would be annoying if you were staying longer. There was no irons or hair dryers in the room either.

It was near the road making it ease of access and kinda safe to navigate . The break fast was nice , hotel is quiet, the rooms are very spacious even the bathrooms . We had standard rooms and they were not complicated just a simple design worth every cent .the shower was great ( hot water in seconds )

The pin location kind of make us lost since it was late at night didn’t know where we were going . The pin says you have arrive just 200 m before the hotel . It was not much of an issue since the staff was available and helpful . One of the rooms we booked didn’t have a blind cover since those blinds don’t really close the window . We didn’t get extra blankets , we in a cold season .