I love Westmoreland Lodge but on our third stay we were met with a very sad incident that happened to them apparently there is a gang terrorizing Kensington and they will part of the gang's route not only did they rob the place but the guest 2 room by room which made us feel very unsafe to be there as it feels like a second home please don't take this review and judge them on it as it was not their fault but a bunch of thugs that decided go after a group of helpless women that were simply trying to make a living if anything I would support them all and help them regain from the losses my heart goes out to all the people that work there Belinda the manager and the work is there work there and they lost everything due to some idiots so go there and support them and help them rebuild I know I will

Everything about the lodge except for the thugs decided to help themselves to...

The lodge was reasonably priced, good value for money. Accessible to main roads, shopping centre and plenty transportation. Beautiful garden and the ladies helpful. Pleasant stay for family of 6

Need to change the double mattress in the cabin, quite old and skew on the one side literally. It was good bed in its hey days. The other ones for single beds were fairly new, firm and comfortable.

The host was really nice to us from the day we came until our last day , Belinda was very Good and nice to us we really enjoy our stay because of her .she made sure we have everything that we needed .

The family room was a little bit far and one bed was uncomfortable but overall experience was nice .

I had misplaced money and the staff kept it. Were it not for them, I would not have found it. They are very helpful and kind. We need more people like them.

Opening and closing of the gate. Perhaps an intercom can be installed for one to press a button

The Rooms Were Very Clean And It Was Very Quite

Staff and facilities

nothing

The area is quite and good, the family room we were given was spacious, clean and tidy, and so was the bathroom. The beds were so clean with much comfort. There was a bigger fridge, bigger TV screen, heater, Aircon, electric kettle and enough blankets.

The staff at the lodge are so friendly and helpful but are always not available at the Reception. You can end up running out of patience.

I have my space to do my work people mind their business and I mind my Bussiness. Good place away from home to do my business

The wood floor makes noise for my neighbours because it's wooden. So I can't walk freely without the thought of irritating my neighbours.so I he wooden floor has to go, none Negotiable.

The hosts were very accomodating , the staff arrived late as they had a breakdown and 1 staff member got lost. The hosts were gracious enough to stay up and wait for them to check in 3 hours after they were supposed to arrive.

The place is peaceful and quiet, the ladies working there are so welcoming - they make the lodge homely. As a result, We felt at home. It was hard leaving. The view from our upstairs room was exceptional!!

The management of plugs - the electricity of the room we were in kept on tripping. Each morning, we had to ask for the geyser to be opened so that we can have access to hot water.