1 - The super plush beds. 2- Close to the airport. it took us under 15mins to get the hotel from the car hire place. 3 - Free underground parking. 4 - Eco friendly and sustainable. They have recycling stations and the room keys are made of wood, which is great! 5 - We had a great view of the mountain and city, which was lovely to wake up to daily. 6 - The housekeepers and all the staff were friendly and helpful.

1 - If you want to iron your clothes, you have to go down to the laundry room in the lobby, which is annoying to have to do. I requested a steamer, but they did not have this. 2 - There was no access to the terrace unless you were eating at the cafe. 3 - You have to pay to use the pool, which seems weird. 4 - The socket placement in the room needs to be thought about more.

A huge and not very new hotel. Everywhere is clean. Near the reception there is a small cafe with coffee/tea, snacks, etc. A free shuttle bus runs from the hotel to the airport every day until 12:00. Last move at 12:00. If your flight is late in the evening/night, you will have to either leave earlier with a shuttle bus or take a paid taxi. The staff is friendly and responsive, they will help and answer any questions if they know. On the ground floor there is an entrance to duty-free shops, so if you need to buy something duty-free, this is the place for you, of course, if you provide your flight tickets and your international passport. Mostly there are cosmetics, but there is also jewelry and some clothes and bags. The hotel has a swimming pool (for a fee even for residents), it is open-air, heated and there is a jacuzzi. The hotel also has a small room where you can wash, dry and iron your clothes yourself. Washing and drying service is paid. Nearby there is an exchanger for change and the purchase of tokens for washing. There is also a machine with gel for washing clothes. Equipment for snacks and water, TV, small table and chairs. The hotel also has a gym with exercise equipment. Breakfast: quite varied, large, tasty and filling. The cutlery and dishes are clean. There is a wonderful view from the panoramic windows. Room: comfortable and quite spacious. Nice view from the window. Huge comfortable bed, pillows and soft blanket, nice and warm to sleep. There is a workplace near the window. The bathroom has a bathtub, bathrobe and shower amenities. The towels are soft and pleasant.

Classic hotel with simple amenities and aesthetics. Clean. Soundproof. Super comfortable beds. There is a more mature crowd of people staying here which is nice. The location is great if you are relying on the bus system.

There must be a reason why pool access is at an added cost. I do wish they would explain why. It would be nice to have the choice of viewing the pool area to decide if it's worth paying daily for it.

The room itself was brilliant - the best bit of the hotel was definitely the pool, great for night swimming; there was even a DJ out there sometimes.

The room I booked was advertised as having a hot tub as it's main feature - when I arrived there wasnt any in sight and when I asked about it they said there were no rooms at the hotel that had a hot tub so I felt quite cheated and misled

The hotel is a great location, for shopping and eating. The hotel itself is very presentable with modern decor. The beds were comfortable, and the breakfast had great choices. The staff spoke great English and were helpful with every need. It’s so close to the airport, it made things so convenient

We extended our stay but they couldn’t accommodate transferring us to the room for the second booking, we had to check out and wait to check in again a few hours later. I felt that the staff worked too closely to their policy, and could have made it more convenient for us, for a perfect customer service.

It is close to the airport and in a central location, The hotel is above the Lotte duty free shopping center.

The rooms were spacious and well kept. This location is close to the airport.

Nothing really to comment about. However I left my watch behind and the staff were quick to discover it and upon my arrival, they promptly returned it.

Location is good with plenty of food and shopping options. Cafe at Level 22 offers a paranoid view of city and airport runaway. Room was clean and well maintained. Hotel offers self service washing and dryer facility whigrocomes.in handy for dec period hiking and sightseeing. Hotel also offers free shuttle bus stop hourly interval from 0900hrs to 1200hrs. Shuttle service is smooth and comfortable.

If I have to pick something to dislike, It will be the pillows. Too soft and low for me. Have to stack two pillows for a better sleep.

Great location in the city where there is a lot of stores and restaurants around and shopping mall is at site. Staff were helpful and friendly and spoke very good English. Clean rooms and comfortable with very good housekeeping. Rooms are not specious but the suits are nice as we moved into suits later. There is a grocery store at site which was convenient and parking is free.

It’s not suitable for families as they have only swimming pool which we had to pay every time we had to go.

Beautiful and clean hotel with great location right in the central, not so far from the airport. Room is clean, nice and spacious. Staff is polite enough to assist you with any queries or concerns though I wouldn't rate them very highly on the "personal touch". We highly recommend and love the house keeping service, room cleaning is REALLY THOROUGH, very clean, very nice on a daily basis. We love it!! Overall - Very decent stay, link straight to Lotte Duty Free. Surrounding area is great, with shopping options, walking distant to Emart, Lotte Mart and eateries, including one of the most famous Black Pork restaurant in Jeju. Nice, recommend

Nothing in particular.