Suite was huge and worth the money. location was great and near many shops, restaurants and the airport. very comfortable beds. staff at check in were great and spoke good english.

Did not allow early check in. The staff I met at check out had terrible service. Asked if she could help us to call a taxi to the airport because I didn’t have a local phone number. She did not even look up, said something to me in Korean and went back to what she was doing. She did not even bother to make sure I understood what she was trying to say. We ended up just trying to flag a cab on the street and we weren’t able to get one for some time.

Sophisticated hotel in downtown Jeju City. Very close to the airport, easy to locate and simple room with great bathroom. Many good spots for food nearby. City centre easy to reach by foot.

One of the staff was a bit harsh and strict in his communication, but we got over it. Otherwise smooth transactions.

The hotel was very clean. I've been to a few hotels in Korea and the cleaning standard is usually not so great. But with this hotel, I was impressed. The front desk stuff was very kind and helpful. And the cleaning staff gave clean towels and water daily. I definitely will be coming back here. The hotel is also in a great location with a bus stop and convenience stores right in front of it.

The breakfast was okay but could have been better for the price. The variety was not so great.

The room size, decoration, facilities are all good. The bed is super comfortable. Location is perfect.

The staff in reception desk could be more friendly and with hospitality.

Near to airport

The staff at 711 should atleast know basic english and understand what we want instead raising the voice and like we have done wrong.

The hotel is very accessible and it's very near the airport. There are many shops and facilities around the hotel. The staff are friendly and helpful.

The breakfast was a little disappointing not very worth.

The location of the hotel and the size of the room. The airport bus stops right in front of the hotel. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as nice city view. It is only a short walk to the Lotte Duty Free shopping center. There are a lot of restaurants nearby especially the best fried chicken restaurant, BHC. The airconditioner works very well and keeps the room always nice and cool. The bathroom is big and very clean with nice fancy bidet.

Nothing!!!!

Very convenient place and right at the shopping street where my children are happy with. Near by with lots of good restaurants. Hotel staffs are friendly and able to communicate in English. Was quick in responding to request. Excellent service.

The location was superb. Not only its next to the first stop that the airport limousine bus arrives, there are many eateries within short walking distance. The room was big and very clean. They have 3 single beds which best accommodates the 3 of us. TV big. Toilet seat warm with bidget but no english translations for the toilet system. So you either try to figure out by looking at the icons or use google translation.

It would be great if they have wall mount shower gel and shampoo like most hotels have now. Would prefer shower space instead of a bath tub but this can't be helped. The bath tub seems new though.

location is fantastic! It's just 10mins drive to the airport~ taxi fare from jeju airport cost about S$20 (jumbo taxi) Surroundings: this hotel is surrounded with eateries and massage parlors! 10mins walking distance to main shopping are,a; down the street say about 5 mins walk you can see cafes/convenient stores/olive young...etc!! Lotte mart is about 20mins walk so we took a cab down...>.< taxi fare is ard $5 : ) The hotel room is spacious! I like the mattress firmness is just right for me not too soft not too hard~ overall i had a comfortable stay! :)

i didn't get to eat at the hotel restaurant because 1) too small and crowded ... 2) have to queue a good 15mins to get a seat too hectic for me!