Junior Suite is pretty good, smaller than I expected. Dedicated bathtub room with a city view, good TV. Kind of a hole in the wall feeling to the room since it's not huge but it's cozy. Breakfast is good and relatively cheap (~13,000 won). A lot of these places have included breakfast that is more expensive than if you just pay for it in cash every day, buyer beware.

The rooftop garden is kind of a mess, a door doesnt work, it floods, nowhere to sit. Maybe they could improve it a bit.

Staff was very nice, room was lovely and fairly clean. Easy to get to from the airport - only a short 10 minute bus ride. Lots of bus stops around for connections to the rest of Jeju.

I noticed that behind the bed there were some old wrappers and bits left from previous people that hadn't been removed. But the room was clean other than that. I booked the room for 2 people (twin beds), but when I arrived there was only one of everything. (One towel, bathroom cup, soap, etc.)

The location of the hotel is good. The bus stops are within walking distance and the bus network will connect you to the places in Jeju. Although there are no subway systems on this island, it's not expensive to take a taxi from the airport to Shin Shin hotel, besides the buses. There are lots of shops and eateries behind the hotel.

The air-conditioning was not working, only the heater. There was no ventilation also that we have to open the window. Since the hotel is beside the road, it's noisy to sleep at night.

The location was accessible. Very close to the airport.

The staff possibly should be knowledgeable in English being a 4 star hotel. It was difficult to communicate even with a simple request.

It was comfortable and in a good location. The room was cleaned well everyday.

I could hear people in the rooms beside me

Nice facilitates. Free parking. Clean and great room. I left an important jacket to me and staff held it until I returned back. Appreciated this so much and the staff went to extra mile. Thank you.

Nothing

The place needs some TLC ... the staff was great ... the room and bathroom were big... the carpet looked like it had better days ... the location was great for the days and plans I had during my stay so overall I feel I got my money's worth.

I had a fantastic stay at this hotel. The staff was friendly and always available to help. The room was spacious, clean, and very comfortable. I would highly recommend this place for a relaxing stay.

Close to Jeju Airport and in central Jeju city. Great for an overnight stay. Staff at reception were helpful and friendly. Our second room had a free upgrade to a larger room which we were thankful for!

Carpets and rooms a little old. Room lighting quite dark. We had only one bath towel in our twin room.

We loved the space we had in our room. It was clean and well prepared. A good thing as well was a prepared parking space across the street which was included! I just can recommend this place, it really was nice!

Sadly the hotel is located closely to the airport. Which actually isn't a bad thing. (We reached the airport within 5 minutes by taxi) But it was quiet far away from everything else.