The room is spotless - they changed towels every day, which is fantastic. The receptionists are very helpful, booking taxis quickly. They are very polite people. I enjoyed learning about the Korean culture The hotel is beautiful but the location is very hidden. It is hard to find a local shop, and there is no information about what we have near the hotel. Also, there are lots of hills to walk, especially in humidity. Sometimes I feel unsafe walking alone at night because the location is desolate and quiet The breakfast is very unusual. I am glad that they provide European food because I couldn't eat Korean dinner-type food for breakfast. However, I tried them on the first night, and the food was delicious. However, it is not suitable for breakfast. Despite this, I understand and respect Korean culture with the food - I respected that, and I appreciated that they provided eggs and toast, yoghurt, and nuts - it suits me better

Normally, the hotel does have a pub or restaurant for the residents, but this one doesn't have one. It forced us to stay out of the hotel to find entertainment. I wish there were a vending machine with plenty of soft drinks or chocolate bar options. Also, I wanted to book a spa day that was advertised in the hotel. However, I realised it is not in the hotel but is a 10-minute walk away. It is hard to find the place due to poor directions. I would prefer to use the spa within the hotel rather than outside. There is a lack of information about the place - I did not realise there is a beach near the hotel. I would have gone for a swim if I knew about it, but I found out on the last night before flying home

The location is just a few blocks from the ICC Jeju where we had a party to attend for work. It is also next to a little orange grove which was very peaceful. Parking was a bit tight and when I stayed during a weekend in December I got the last spot, but it is counted as a plus because we still had free parking available to us. The breakfast was also awesome with both American and Korean options. The pillows were super comfortable too.

The parking garage was tight and could easily get full if more than 20 cars were parked. The roads nearby are tight and could be hard to navigate in the dark. My biggest complaint is that I could not control the heat and they had many signs around not to open the windows. My son and I were sweating!

Nice view, nice lobby, comfortable beds, funny Korean tv, helpful staff. There are waterfalls, some temple and a garden nearby. We sat outside on a bench and it broke under us, but nothing more happened, the wood was rotten but it is expected in this climate

They couldn't give me the invoice right away, I had to ask Booking for it

The hotel location is close to ICC Jeju. The nearest bust station is only 5 minute's walk. The hotel has several free WIFI in public spaces which are very good for tourists. The breakfast provided by the hotel is combination of Korean cuisine and Jeju specialty.

The hotel provides basic toiletry like shampoo, body wash, towels, and hand towels. But the room does not include a toothbrush. You can buy the toothbrush or another thing at the hotel's vending machine or nearby convenience store.

Great location, staff were super friendly and helpful, comfy (beds are on the hard side, though) and clean.

A/C fixed temperature because it's winter, so we got quite warm during the night. Also, TV didn't accept our USB, but Netflix and a small variety of local channels were available. We had a noise complaint, but weren't making any noise, which was weird but in no way a poor reflection of the hotel itself.

The team is very welcoming. The breakfast is amazing.

The path from ICC to the hotel was a a bit weird. But it is not the hotel's fault :).

staffs are very friendly and kindly, for example, they always write down because we are Deaf.

I wanted variety breakfast menu. I stayed in 6 days. They changed menu everyday, but I wanted more change.

Very nice, big hotel room, good location, quiet and has breakfast. Very happy.

The elevator could be a little faster.

I stayed in YOUUS during a conference at ICC. The hotel was clean and comfortable. It was within walking distance of the ICC, shops and restaurants.

Communication with staff members was a bit difficult due to their English proficiency level.

the staff was very supportive and booking taxis on daily basis which the booking taxi is very challenging from our end.