Was perfect location for our needs, the staff were very helpful and asked which language we would like them to speak. The bed was huge and comfortable. There was a hairdryer in the bathroom. A microwave and free coffee machine available 24 hours a day.

disappointed that parking could not be reserved and was a chargeable extra as this was one of the main reasons we chose to book here on booking.com. When we arrived we chose to use on street parking as we could not be guaranteed a parking space. Please adjust your entry in booking.com to show that parking must be paid for and cannot be reserved. No cups in the bathroom.

This is a well positioned hotel for enjoying the port area and surrounding plazas and streets that house some fantastic places to eat and drink.

Our room was a good size with a very large comfortable bed, the facilities were good, the downside was that I found a pair of womans knickers hanging behind the door which I assume were left by the previous customers. No great drama to be honest but should not have been missed by house cleaning. The reception staff were extremely helpful and friendly and I would not hesitate to recommend this hotel.

searched for a last minute hotel on a road trip and looked at the reviews for this hotel…. sounded fab so booked it and we were NOT disappointed! brilliant value for money. located in a side street but few steps de Main Street with bars and attractions staff all extremely helpful and polite and free tea and coffee 24hrs which was fab. breakfast was continental and optional but cheap. shower gel/ shampoo and hairdryer also included….. great little find. would definitely recommend for a short city break !!

if I did have to say anything it was a little noisy due to city centre but we slays have ear plugs at the ready !!! … excellent value 👍🏻👍🏻👍🏻

The room was very good sized and organized, and with a good TV and ar-conditioning. Breakfast was very good compared the price (although missed some eggs, hehe). Was also great to meet with Skid Row members at the hotel lobby... :-)

Frigobar was not cooling enough, wi-fi was failing several times in the room, there was no pool (yes, I knew it, but I missed it). :-)

Location was amazing, next to one of the main streets in Cartagena. Staff was incredibly nice and they had a 24h self-service for free coffee/tea.

We got a really nice room the first night. However, it was extremely noisy since there was a pub right underneath the window, making it impossible to sleep through the night. Nevertheless, we let the staff know in the morning and they switched our room for a different one, and we're really nice about it.

The location was ideal for a visit to the old town. The room was very big and clean.with underground carpark. The staff was very friendly and helpful. We also liked the free tea and coffee facility downstairs. Breakfast was very good and variedd.

The hotel lacked a bit of atmosphere and the rooms very very utilitarian.

The huge bed,very spacious bedroom and bathroom with bathtub! Great Location!The girls on the reception were amazing!Helpful and polite!

Gonzalo was a bit rude,nobody told us that we can get a free breakfast if we refuse our room to be cleaned,you can not shower without getting your hair wet due to the fact that there is no portable shower head.The aircon dries out the air like a motherf…

Staff was great and the breakfast buffet was really good.

Despite blackout curtains, lots of light leaked into room from hallway - why not dim lights after 10 p.m.? Parking situation was not great: maneuvering into the tiny tight space in the nearby garage was extremely difficult, even for an excellent driver. And it was expensive. Definitely drop bags first.

Great location being right by the shops, restaurants, bars and tourist attractions of the city. Spacious room with a comfy bed.

The only negative was that in the evening and particularly on weekends it could be quite noisy due to the bars in fairly close proximity to where our room was located. Unsure if this impacts all rooms or if we just had bad luck.

Breakfast was a continental one but there was lots to choose from and all fresh. The location is brilliant and a Michelin Star restaurant is only 5 mins away. I would recommend you try it as the prices were very reasonable and the food was superb.

The air conditioning was not the best and we had an additional fan. The bin in the bathroom had not been emptied when we arrived.