Hotel Melibea by gaiarooms

The location was great, near the Catedral de Salamanca and also close to the Universidad de Salamanca. I loved the hotel design, also the modern art vibes. The breakfast was great, with more than 6 types of options to choose from. We had a balcony with a view of the garden, loved it.

I had a little problem with the payment at the hotel. I think there were not enough instructions of how to do the check in. I didn't pay online but managed to make the check-in online and got the QR code to enter the room. But when I got there I couldn't enter the room, because I needed to pay at the tablet located at the hotel entrance. Unfortunatly I haven't received these instructions prior to me getting there. Also I would use an informative video, at the hotel entrance, so people know where and how to pay at the hotel.

the staff , the location,

nothing , as there's extra room here for a fer comments, let me say that if you go out the hotels front door and turn right its a short 6 -8 min stroll into delightful bars-cafes-ice-cream shops and well everything wander down thru there a night its wonderful and leads to a delightful huge square where there is an abundance of restaurants bars etc., and if you really lucky the students will be out in force and it's party time seemingly most nights , watch out for the student musicians they are terrific .

Perfect location, in the old center but in a most quiet part with a small empty square in front to relax, only a few steps from the Cathedral and must sees. The room was cosy minimalistic with an interactive mirror in the bathroom. The huge balcony with a view on the inside terrace and Cathedral, lots of sun and 2 big ‘chaise longue’ were just stunning! The staff was there when you needed them and were incredible friendly and helpful. We took the brunch in the morning on the rooftop terrace and we were amazed about the quality and the amount. Highly recommended!

A small safety light on the ceiling in the room was a bit annoying as it lightened the room a bit. I guess it can be switched off.

Excellent, peaceful location, close to bars and restaurants and a 10 minute walk to the beautiful Plaza Mayor, Next to secure, easy parking for 15 euros a day. The self checkin and access worked well.

The light switches are confusing. My husband managed to turn off the bathroom light instead of his bedside light, leaving me having my shower in the dark! No tea / coffee making facilities in the room, however there is a cafe downstairs. The graffiti decor is rather strange.

location and very friendly cafe staff. the terrace was an excellent addition!

the digital room access is a good idea but ours repeatedly stopped working (four times in 5 days!) meaning we were unable to access our room. when this happened during the day (twice) the very helpful lady in the cafe helped us (there are no staff available other than the lady serving in the cafe). when it happened at night (twice in five days!) I had to phone the central helpline / this was quite time consuming which was not ideal at the end of a long day. when I contacted customer service to review this issue they weren’t very helpful.

The hotel is perfectly located in the centre of Salamanca. The famous "cielo de Salamanca" is literally around the corner and the Cathedral no more than a five minutes walk! The hotel has a very nice design and artworks. Personnel was friendly and helpful.

The hotel is very impersonal. The lack of a reception was a bit unexpected and the overall experience ended up being a bit "pasteurised". The bathroom was in a glass-box (with reproductions of nice artwork) in the room and one could actually be seen inside the bathroom, which can be uncomfortable. The breakfast lacked variety.

barcode key didn't work one night, I got locked out of my room in the middle of the night with no reception (was after 11pm). the emergency number didn't work first couple of times I tried it, and after it did, the girl that eventually arrived at the hotel (which was very kind) took over 2 hours to help me in the room. in the meanwhile I had to wait on the corridor floor all alone (am a solo women traveller) in the middle of the night. I felt extremely uncomfortable and slightly unsafe.

Great location. Quiet place with an industrial vibe inside an historical building. Interior garden and café area are open to the public.

Very good concept concerning the hi-tech keys... But it doesn't always work... The breakfast is by menu... More clean but it might be short for a 4star hotel... The room had a smell... Needs more careful from the cleaning side.

Great location, in the center of the city, 5 mins walk from the plaza and bars. Self-check-in is very easy, available in Spanish and English. Very helpful staff from the cafe came to help us when we couldn't get the door open and stored our luggage until we could get into the room. Lots of on-street parking is available very close to the hotel. Nice sized rooms, smart TV, hairdryer, good bathroom, good shower pressure, cute courtyard right outside the room. Well soundproofed- could not hear much from the street. Good breakfast is available at the cafe at the hotel.

The drain in the shower got a bit blocked but nothing that was a big deal.

Location, room decor and facilities

No fridge in the room. We were interrupted twice: despite telling cleaner were not requiring room clean and after receiving phone call regarding room access for maintenance and stating that it wasn’t convenient there was still a knock on the door.