The staff were superb and made allowances for my very poor Spanish. The location was very dramatic although the weather could have been better, but this is outside the control of the hotel. I was surprised that dinner was not served until 20:30 hours and some of the explanations of the dishes was a little confusing in translation for example the vegetable soup with veal could have been better described as a veal and vegetable casserole.

Beautiful setting with nice walks from the hotel into the surrounding woods. Staff were very good especially the bar manager / maitre D who was brilliant! Drinks were good value and the terrace overlooking the lake was fantastic. Lift to the rooms is great and the rooms were well appointed, very spacious, clean and beds comfortable. The little balcony was lovely too! Dinner was good with a reasonable choice and excellent quality. A little pricey compared to the area but still decent value for money. We would definitely stay again

Chairs on the terrace could do with some cushions. No food of any kind available between our arrival at about 4.30pm and dinner at 8.30pm and town is a little way off so take snacks if you're peckish earlier. Be aware if disabled there are a few steps from reception to the lift but there is a disabled lift for this section - a bit of a faff but do-able. View over the lake would have been nice, especially as there were few people staying but alas - no upgrade! Hahaha!

This is a hotel with a view. In fact the view is everything, drinks on the terrace as the sun goes down over the montains in the evening, just beautiful. The rooms are enormous, you could have quite a party in there. Half of them have a balcony with a view of the mountains, the other half have a balcony with a view of the car park. Lucky dip.

You need to remamber, the hotel is miles from anywhere so if you want a drink or a meal, you have to pay their prices. The restaurant is expensive, but they do bar meals which are better value for travellers on a more limited budget.

This Parador is one of the best, staff are helpfull and make you feel welcome unlike other Paradors. Location is good good for what we wanted which was a motorcycle tour. Food is good and you need a room overlooking the lake. Rooms are huge and comfortable. Good value for money on the half board deal.

Only thing perhaps is the rooms are a little dated but are in keeping, only real gripe.

Old car, 1929, needed to trickle charge battery therefore in garage at 10 euro a night which is a bit rich! The Bar food was better value than the restaurant, a little limited. But it was available earlier than the restaurant. Eating late leaves us with indigestion. Loads of space to sit talk but nothing to read in any language. Some books , or even a book exchange would be a good idea.

10 euros per night for the garage only because the vehicle needed to be trickle charged.

Very spacious rooms Quiet Great views Dinner

Our dinner portions were huge on protein (both meat and my partners fish dish) but very little vegetables. One medium size potato cut in half and a slice of courgette- more a garnish than an accompaniment. Seemed out of step with todays world where we are being encouraged to eat less meat and more vegetables. Dinner started at 8:30 so by the time your finished it’s late and not great for the digestive system. The food itself was fabulous, just the balance wasn’t ideal.

View to the lake and mountains from 4th level balcony was stunning. Room.was large. It was a little dated in style, but had a nice old world charm. Various lounges and the large bar patio area were great to relax in. Staff were exceptionally friendly.and helpful. Food was good and prices for drinks were reasonable. Overall, a very pleasant stay.

Excellent location for what we wanted which was a motorcycle tour. Good food, good rooms with an excellent view of the lake and mountains. Staff are good and the whole place has a relaxed nice atmosphere compared to other Paradors.def one of the best paradors Get a room facing the lake

Bathrooms are a little old and could do with a bit of work, but that's all really.

From the moment we arrived, we noted the friendliness of the staff, particularly Eleanor on reception. Our room was gorgeous! Huge, with plenty of comfortable seating, comfy beds and a balcony with the most beautiful views of the lake and surrounding mountains. We had a 5-night stay and didn't want to leave!

A stand-alone shower would be nice. But nothing else.

We had a half board package and a Superior room. The view was lovely of the lake and mountains and our room had a small balcony with chairs and table. Our room also had comfy armchairs, coffee table, mini bar and sofa. The bathroom was well appointed with 2 basins and a separate toilet and bidet. Dinner in the evening was very good with plenty of choice and breakfast is excellent. This is a convenient hotel for Santander and Bilbao. There was a spectacular storm in the evening with heavy rain, thunder and lightning. It helped to fill up the lake which, like many places, is desperate for water.

I found the bed a little hard for my comfort but my husband had no problems.