Beautiful building with great location and easy access to Madrid city. The staff were very friendly and cooperative they made the stay very enjoyable. The room was cozy and comfortable bed. Will definitely return back.

The remote offered for the tv and ac we’re not working

The staff (and Iris?) were quite friendly. Hassle-free check-in/check-out. Clean and properly climatized (i.e. no scorching heating nor freezing rooms) It was quite close to where we needed to be (Palacio Multiusos), just a few minutes walking. There are other interesting spots and areas within walking distance. We're not sure if they speak English, but it will be a great opportunity to practice your Spanish.

The rooms were somewhat small but no big deal. We didn't spend a lot of time at the hotel. Breakfast was a bit lame but ok. I guess we are used to "heavier" breakfasts and this is why this one didn't meet our expectations, but if you're in for a quick "continental" breakfast it does the trick. If you're planning to stay for a long while we would suggest getting a bigger room.

Extremely good value. Only needed a one night stop on our drive through Spain. Secure parking available for a small cost of 5€.

Breakfast was a little strange. Not detailed in advance and not explained on the day so expected standard continental fare. Although really cheap it was one hot drink, one juice and one slice of toast.

Good location, easy to access off the motorway, very central. Good size room and bathroom. The bed was comfortable. Whilst the staff didn't have any english the girl in reception printed up a list of what was available in the restaurant in english for us. The parking garage was perfect for our motorcycle. We were within 5 min walk of bars, restaurants and museums. Good value for money.

Everything was clean except the floor in the bathroom.

Nice friendly welcome. Very well mannered staff. Price was great. Nice terrace to have a drink on after a very long drive. Room & bathroom was spotless. No complaints from us whatsoever.

Nothing

A solid hotel, clean and well located. The staff even ironed my clothes on the spot!

the staff was very helpful

the facilities

the breakfast

The hotel was clean, well priced and in an excellent location. My room was a decent size and the staff were friendly and helpful.

The very thin curtains and no shutters meant that I woke at 6.00am with the dawn each day. Combined with rather hard beds and noisy plumbing in adjacent rooms, my stay was not as restful as I hoped.

Food was not so good and breakfast (buffet) poor. Personnel did their best to be kind, but were obviously being trained. Plumbing was very noisy.

The quality of food was very poor. For breakfast there was only white bread, mostly moulded. No wholewheat nor brown bread. I found 4 thin slices of cheese and 6 slices of cold meat (supposedly to share with everybody). No eggs of any type at all.