Would recommend to take room with see view, definitely worth it. Nice rooftop view, good location

Poor breakfast for 15 euros, we went somewhere else to eat. They give you coffee and teabags but no cups or hot water machine in the room. They have smarttv but no netflix on

Hotel with an excellent breakfast and a fantastic location! The staff is incredibly friendly and helpful!

Our room wasn't the best. It was designed for guests with disabilities, which meant the shower wasn't a standard one, making it a bit challenging to wash my hair. Before my arrival, I had messaged them at the time of booking, mentioning that it was my birthday and hoping for a bit more attention to detail. Additionally, based on the pictures, I had expected a large swimming pool, but the terrace and pool turned out to be quite small

Location is great. Great breakfast.

Bathroom doors! Sliding doors that are left open on both ends!

Location, right on the beach & promenade & only 5-10 mins to the town & shops. A great 1 hour walk to the old town. Lots of bars & restaurants in the immediate vicinity.

The breakfast was below average; no egg station, no waiter service, incorrect cutlery on the table (can’t eat yoghurt with a fork), the hot dishes (only scrambled eggs, beans Spanish bacon & frittata) were luke warm & often empty. Coffee lukewarm sludge & no boiling water for tea. Don’t post in advance - €15 as they offer it for €10 each when you check in. We opted to post by the day and didn’t return after the first try. It’s a shame, we really hoped for better. Also, no bar, feels like an own goal. The coffee machines in the room - waste of space. Water Luke warm, can’t even make a tea! Room size 703 is tiny, 3 ft rail over a shelf to hang clothes (2 of us there for 10 days!), after 2 days moved to 508 - much better, but view was the back of the pool… Still a huge improvement.

Staff where great. Decent breakfast, clean and in a good location in Las Palmas. Supermarket across from the hotel and probably the closest I've ever stayed beside the sea and the sound at night off the waves is amazing and relaxing.

Rooms advertised are well photographed to look larger than what they really are..there's no room what so ever to put your clothes away so you're constantly living out of your suitcase. Really only suitable for a weekend stay.. The infinity looking swimming pool is a paddling pool..seriously! No bar in the hotel either but there's one just outside.

I really enjoyed trying to spot all the little design quirks around the hotel ranging from the really funky hotel room numbers to flower pots and banisters which I thought were really really well achieved. The staff was always very pleasant and engaging. Also, the fact that it was meters away from the beach and the beachside Promenade was really helpful for relaxing walks and all kinds of restaurants and other facilities.

I wish I had had a kettle in my room and I thought the television remote control was really really annoying. This also goes for every hotel room in the world which is why do their doors need to make so much noise when you close 🥺

Friendly reception staff especially David who was very helpful. Rooms were cleaned daily and cleanliness was top class. Perfect location beside the beach and promenade.

I only choose to have breakfast on the first day but decided not to have breakfast at the hotel any other day. The breakfast area is too crowded unless you have breakfast very early. It is difficult to serve yourself comfortably with too many people in a very small area with a very high risk of spillages and accidents. My room did not have any outdoor space which was very disappointing. It would also be very good to have a very small bar within the hotel.

We had booked a room with a balcony but hadn't expected the amazing room we were given. Not just a balcony, a whole outdoor seating area with loungers, a table and chairs. Even a drying rack for your towels and swimming costume. The room and bathroom were huge and the bed so comfortable. And the staff were so friendly. We hadn't booked breakfast but on our last day paid 11euros each for the buffet breakfast, which we ate on the promenade overlooking the sea. Perfect, and that's not mentioning the bucks fizz that was on offer.

Be warned the pool is tiny and the photograph did mislead us, but easily forgiven

The friendly staff especially the very lovely woman on the public relations desk who helped us with our bags. The room was perfect, spacious, comfortable bed, good pillows, very clean, incredible view. Modern, tidy, fresh feeling. The little chocolate wafer bar was a nice little welcoming touch. We'd moved to the Sercotel from the NH Imperial hotel because we were dissapointed there and wanted something better, if we came back again we'd go straight to Sercotel this time. Thank-you!

If the sliding door to the bathroom could have been slightly bigger as there was always a tiny gap even when the door was pulled all the way across, but this was a very minor thing.

Beautiful view from the pool! Also the view from our balcony was directly on the beach, amazing! Friendly. & helpful stuff. The hotel is modern, nicely furnished.

I am not satisfied with the cleanliness of the room. I had to tell the cleaning lady to change my pillowcase which was dirty. The floor was not clean either. I think that for that money, the cleanliness should be at a higher level.