Location is ideal; cafes, bars and convenience stores on the doorstep and a couple larger mini-markets just a short walk away. I didn't have much interaction with staff, other than to say 'hola' to on the way past, but there's usually someone around to speak to if you have any problems and everyone is friendly. Area is fairly vibrant in the evening, especially at the weekend. Five minutes walk and you're on Gran Via, with its massive department stores, burger kings and starbucks, and of course Metro station(s). The hotel itself is 2 floors up through grand old double doors in a large traditional Spanish block. There's a small lift, which I never bothered using but handy if you're infirm or have heavy bags. Rooms are basic and a little dated, but adequate and tidy. Fresh bedding, towels and a bar of soap provided plus a sink with hot and cold water. Beds are comfy, and theres a wardrobe with hangers and a thick blanket if you're visiting during the colder months, plus a writing desk and chair. There's a small TV mounted on the wall, Spanish stations only so I didn't use it much, but it's nice to have if you speak the language, or like a bit of background noise. One thing I should point out is the shared bathrooms ... they were always spotless. I visited at a quieter time of year (end October, beginning of November) so maybe the cleaning staff had extra time on their hands, but I genuinely felt like every time I went into the toilet/shower that it had been freshly cleaned (even when I'd just been in it myself 30 mins ago!). I really don't think there's much available at this price that would be better. Sure I've stayed in nicer accommodation, but I've paid a lot more for the privilege.

Not much really, especially at the price I paid. At the end of my corridor there was a 'staff only' room, which (I presume) was occasionally the source of the cigarette smell I sometimes got when leaving/returning, but it wasn't an issue once inside my room.

Very spacious room, good bed. Lavabo in the room, which was very useful, as we had a shared bathroom. The shared bathrooms (two bathrooms for four rooms) were in very good condition, very clean and tidy. The condition of the shared bathrooms was a pleasant surprise for us (it was the first time we had shared bathroom). The location of the hostel was good, situated in the neighborhood of Malasana, within easy reach of many bars and resaturants as well as the very center of Madrid (Gran Via, Plaza Del Sol).

Great location, bathrooms kept really clean, rooms unusually spacious, very calm (no drunken parties)due to the person being there at reception (probably 24hr)

The air conditioning system (of other rooms, I don’t use it) was right in front of my window, and is pretty noisy. I’d rather that than drunken teenagers (I used to be one, in a big way) partying though. Earplugs did the trick

Friendly staff, cleanliness, central area of Madrid, do not need transportation because can walk, everything was perfect

The only thing I did not like is that there is no phone in the room and nobody could wake up us to take the taxi at 6 am.

The location is amazing - you don t need to use a lot of public transportation as it is situated in walking distance from main tourist attractions and there are many restaurants and bars close by.

when we got in the room it smelled really bad. we covered the sewing with a towel, went out and left the doors open for more than an hour and it was ok. given the fact that we got there at midnight we were tired and having a walk was not what we had in mind. we tried taling to the receptionist, but he spoke very little English and basically he said he is not in charge of cleaning & suggested to talk with the cleaning stuff the next day.

The room was clean. It has enough space. The room is not huge, but it is comfortable. The Hostal is in the center. The most important places like Royal Palace, Gran Via, Mayor Plaza, Los Cibeles are walking distance. The airport is only 25 minutes by car.

For this price is everything excellent.

Really satisfied with the staying at the hostel. It is situated in a fancy artistic street in the city center, with cozy restaurants and supermarkets nearby. Hostel is up to 15 minutes walk to most of the main landmarks in Madrid. Personal is friendly and at your disposal when you need them. Room was clean, bed was comfortable. Great choice!

Great location, 5 minutes from the Via Grand. Local restaurants and even a local theatre. Booking and processing was efficient. Location was quiet.

Reception staff struggled a bit with English, but we got through the registration process with a Google Translate tool.

location was absolutely for what we needed , very clean, great bathroom, friendly staff who were helpful and let us check in late as well as leave our bags at reception post check out

the balcony was quite small and the wifi was at times very poor

The location was great- right next to chueca and Gran Vía! It was perfectly in the middle of everything we needed to see. The AC was also greatly needed after the heat of Madrid. The workers were very friendly and helpful.

The bathroom was a little small and would get a little humid during the day. They didn’t come and clean our room during the day (We were only there for two) so we had to ask for more toilet paper.