The location is simply unbeatable. As a solo female traveller I appreciated the safety of this place. Keep in mind, that the reception is on the second floor, no problem with the elevator. The room was cleaned every day, the towels changed as often as you wished.

Everything was OK.

The location is excellent, close to the subway and many restaurants. It's in a very safe area, and the staff was friendly. Extremely quiet.

We would've appreciated a sitting chair or two, although we know in a small room this could be challenging. Perhaps by eliminating the large wardrobe and just having 2 luggage racks and some wall hooks might allow for a chair.

We booked this for 3 nights. Due to a late flight, we could arrive until midnight. They refused to let us in at that hour, nor return our money for that night. The result, we had to get a room in a different hotel. So we paid for 2 rooms for the same night. This place has forgotten They are in the hospitality business.

This place is a great bargain. The location in the heart of Chueca is amazing and the room was very clean and had everything you need. I was also impressed that even though my room was next to a busy street, the soundproofing was great.

You aren’t allowed to have any visitors.

Location is amazing. Staff very friendly and helpfull. We had an option to leave our luggadge the last day in the reception, as we had flight in the evening. Room has comfy beds, and our room had windows looking in the atrium of the building, so we didnt hear any noise during night from the outside.

If there is noise in the hallway, you can hear it in the room. We had luck that we didnt have a lot of noise, as we travelled in March. Towels are not good quality, for couple of days it's fine, but investing in better ones would be a plus.

Beautiful city! Very cozy hotel with attentive staff! It is pleasant and surprising that the architectural details of the past have been preserved and maintained in good condition! Thank you very much!

We spent a wonderful 7 days in Madrid and nothing to let us down! We will definitely come back and recommend visiting "our" hotel!

The location was centric, very convenient, and close to everything. The staff was very kind. Manuel was always very helpful.

At first, I was disappointed that the taxi couldn't come up to the hostal doorstep, but then I got used to it. 😉 I also felt bad that the elevator had to be repaired during my stay in Sonsoles, but then it was not the fault of the Hostal. 😉

Great location on the promenade and very close to Gran Via! Also hostel is in a nice tenement house. The room was very tidy and cleaned every day. There was a desk, wardrobe and comfortable bed in the room. The bathroom had shower gel and shampoo.

Weak wi-fi singnal in the room. There were noises from outside and other rooms. The front desk person did not speak english.

"I had a delightful stay at the hotel! The ambiance was beautiful, the staff was exceptional, and the location couldn't have been better. I thoroughly enjoyed my time and would definitely choose to stay at the same place if I visit Madrid again. Highly recommend it!"

I like everything.

It was very central and clean, private bathroom with air conditioning

It was a little noisy in the morning with workers working below on the interior patio, drilling and shouting at 07:30 but I don’t think that is a permanent problem and it is the city centre so some noise was expected