I really like the location of the hostel, as it took me 3 minutes to get to the main street. It was safe for me to have a walk even till the night, as I was traveling alone - and the area is quite lighted and full of people. The room itself was clean (and even cleaned one more time!) during my 2 nights stay. Also, the service personnel is polite and kind - I was allowed to leave my luggage in the common area before check-in as I had arrived way too early, and then they kindly put it in my room when it was finally cleaned. The same story was after the check-out as my plane was in the evening and I left my luggage in the hostel for half of the day.

I was not completely isolated from the noises outside my room as the walls are quite thin, so I heard the doorbell ringing and other quests conversations. But it was not so critical and I was able to have a rest. The window overlooks the inner side of the building, which is a terrace surrounded by windows of other rooms. It was not comfortable for me to leave it open during my absence and at night, as someone could look into my room (but the window is protected by a metal grill). Also, the fabric of the curtains is quite thin and see-through, so changing clothes in the room itself was not very convenient and I did it in the bathroom.

The location could not be better and everything is very spacious and comfortable. Ideal for a good stay in Madrid.

When we were leaving we asked to keep the bags after check out and they agreed but made us leave very quickly, we had to wait for the airport transfer downstairs because they told us we could not wait there after check out.

Great location, literally 3 min walking from the Gran Via. The room was clean.

Room a bit noisy, coming from the street outside but especially from the neigbhor room... To access the hotel, you always need to ring the door and wait that someone comes and open to you. It would be more comfy if we could get a badget. The safe in the room was out of service. The staff was not really friendly, I didn't see a smile on their face for the 4 days we spent there.

The property felt more akin to a hotel than a hostal. It had a very nice layout, very my clean, and great location! They took us in after a hostal cancelled on us just as we landed late at night though we told them about the time we were landing and they agreed to host us. So this hostal came in clutch! At a great price too!

Nothing :)

Great location, short walk from Gran Via, good size room with modern bathroom. Lovely staff.

Walls are wafer thin, so we could hear every conversation in reception and neighbouring rooms. It wasn’t that much of and issue for us but something to consider if you are looking for more privacy or have sleep issues.

The location was amazing. Close to bars, shops, centre.

Not much really. All was good for a fair price. The walls are very thin and you can hear everything but despite that everything was okay. Walls are thin in most facilities like these in Spain so it wasn’t a surprise to me.

Very close to everything, very nice people working. Safe place. Would recommend and repeat.

The keys are stored by the owner when leaving for the day, which is fine if the keys would be stores in a safe place and not accesible for everybody.

I LIKED THE PLACE, ACTUALLY, THIS WAS THE THIRD TIME AT MARIA LUISA AND I HAVE RECOMMENDED IT TO OTHER PEOPLE, I DID NOT KNOW THERE WAS A BREAKFAST

EVERYTHING WAS OK, BUT IT COULD BE GOOD TO HAVE THE CHOICE TO STAY ONE OR TWO DAYS. I HAVE TO PAY THREE DAYS AND WE STAYED ONLY 2

The location was good, near to Gran Via and train station Sol. Good cupboard space, staff friendly, and mostly helpful.

The fridge in the room was not working. As it was so hot, it was very disappointing as we could not store anything. The room was a bit small for 2 beds and a cot.

Perfect localization and personnel. The room was clean and modern. The bed was comfortable. The WIFI worked very well.

The room was small, but I didn't need more space. Sometimes it was loud because my room was near the reception, so I could hear people coming late at night and the doorbell, which you need to use if you want to go into the hostel. If you're sensitive, ask for a room not close to the reception.