Hostal Zabala

Even if it's classed as a hostel, this place was great! Really clean, very accommodating, and cozy, staff was really nice, available, and approachable. The room was slightly tight but nonetheless comfortable enough for 2 people and the small balcony overlooking the street of Madrid was a great plus. In a bustling, central area, with lots to do, both in terms of tourist attractions close by and restaurants/shops/bars. They gave us 2 separate keys upon request, which was really helpful for us, and they also gave us even an excess of toiletries. Metro stop just in the same street. I'd definitely stay again!

Really thin walls - one night there was a complaint about us, for literally just talking in the room after midnight :D The next night, my friend and I listened to audioporn from the other room, so we understood how thin the walls were :D (we didn't complain, love is great!! lol) Another thing is that also cleaning must be done by 11 am I believe - so if you'd like to sleep in late or take more time to get ready before you go out, prepare to not have the room cleaned.

Very friendly and helpful staff - one of the receptionists spent some time helping me learn to open the door. However, there is a large language barrier if you don't speak Spanish as neither staff member I encountered spoke any English. Location is good, in the Barrio de las Letras, easy to get to the Plaza Mayor area

The hostel occupies part of the first floor in a historic building - you'll need to use the intercom to gain entry into the building and then ring the bell when you reach the hostel's door. Once you check in, you'll be given a fob to enter the building and a set of keys (one for the main door of the hostel, the other for your room). It can be quite a task to learn to open the main door, but once you've past that, it's all pretty straightforward.

Amazing hostel and host, everything is really good, the place is clean and has a good amount of space. The host can speak a little bit of English, google translate using audio is handy. She is a really lovely lady. Thank you for the amazing experience. All the places we went were within 10-20 minutes of walking, many supermarkets nearby ( Día, Lidl, Carrefour (both 24 hr and express)) good for travellers who likes to shop goodies at supermarkets.

Great stuff (very kind and very flexible and helpful - stayed beyond hours for my check in when I was very delayed due to train problems, and allowed me to change the dates), great location (close to everything), big, comfortable and asthetic rooms.

Wifi is not the strongest. Also notice not all rooms have AC, some have just a fan, which is actually good enough. However, if it's important to you make sure you order a room with AC.

Location was great, staff were so friendly and room was exactly as described and super clean

I stayed in room 4 and there was very little signal or Wi-Fi access but my friends stayed in another room that had no issues - the upgrade for this and air conditioning is worth it!!

The location is excellent, literally everything is in a walking distance. The room is a bit small, but comfortable and clean. The bathroom is nice, functional. The hosts are friendly, nice and helpful.

Basic clean room.Good shower. Staff friendly and accommodating. Location superb. Supermarket right opposite. Laundromat 2 mins away. Sol square a 5 minute walk. Has a lift. Good communication and easy check in.

Bed was a bit hard but ok. No kettle or tea coffee facilities in the room.

Superb location in the heart of Madrid with the cleanest rooms I have ever seen. Staff very helpful and friendly. Elevator available to go up to the second floor. We would stay here again for sure.

Room was a little warm and the provided ventilator a bit loud but we managed.

Location is central , easy to arrive with metro, the Landlady very nice and helpful. Very clean. Goods Restaurants and Bars in walking distance.

Unfortunaly the rooms are small and in need of an update. The beds are small and the bathroom is just simple old.

The location was great! It was clean but dated, but I am an avid explorer so served the purpose, I only come back to sleep. The room had a private Beth room and it was pretty much for the price of a hostel! A bargain