Great location, you are about 15 minutes walk from the main attractions and very easy access to airport via cab or metro + Cercanias Renfe. Breakfast was good and helpful staff.

I had requested a quiet room, it would have been if it hadn't been for the rude customers who slammed the door of their room even at night, but that's another story... Unfortunately the single room didn't have exterior window, the view to interior corridor, so no natural light. The second night the alarm went off at 3:45, I went down using emergency stairway and got to reception to be told it had gone off by mistake. Great fear and sleepless night. I recommend to put reception number in the room, because I couldn't call them when the alarm went off. Breakfast was good, but very limited option.

Location is ideal for free and easy holidayers, many attractions nearby. Very short distance to the meeting point ( 14 mins walk) at Neptuna Fountain, for us to join Yellow Tour to Toledo, Segovia and Avila. A bonus to stay on level 6, it comes with a small balcony. Receptionists at Ibis Styles Prado, Madrid, are well trained! In hospitality, it is the staff that makes the hotel stay pleasant, comfortable and enjoyable. CARMEN is excellent! She recommended Yellow Tour, even helped to call and book tickets for us immediately and got us bus tickets of the following day!ANDREA patiently explained and showed us the location of Neptuna Fountain on the map, lent us bottle opener, gave us bucket of ice upon request; BEGONIA & GUILLERMO are always welcoming and smiley, no matter how early or how late the hour is.

A bit noisy. The partition wall between adjacent bedroom is not sound proof. I could hear the conversation from the next bedroom clearly…

A wonderfull 3 stars. The position is perfect for visiting Madrid, right in the historical center, near Plaza Sant Ana and Plaza Mayor and all other attractions. Everything could be reached by a short walk, no need for any transport. The staff is very friendly and supportive. Rooms are well fitted with every need even for a 4 stars. Beds are confortable and is very quiet. In every corner is perfectly clean. Beds are changed and fixed every day for 5 days, also towels!!! Breakfast tasty with local products, not cheap, good quality and for every tastes and preferences. Wifi also good. The price for what this hotel offers is just perfect. It was a nice experience and we would return with a great pleasure. 10.

The view of our room was an interior emergency exit. But this doesn't change much of general evaluation.

The location of the hotel in the old town is excellent, many attractions are within walking distance. Many good restaurants and bars near the hotel. The breakfast selection is good and completely sufficient. The staff is very pleasant and helpful.

There was no toilet brush in the room's WC, and also no napkins. The unusually high step between the terrace and the room was made of tiles, which became very slippery and dangerous in rainy weather.

Everything

Please improve the quality of the internet connection

The location is fantastic, just around the corner from the Metro station (Anton Martin) and in a good neighborhood. We booked a room with a balcony which was an added bonus, especially in the mornings. The room was clean and comfortable, and the bed was a good size (if a little on the hard side). The staff were welcoming and very helpful, we even had a complimentary pastry on arrival. We stayed in early January, so it was quite cold at night - and we were provided with a thick blanket which was much appreciated. Would recommend.

Nothing, it was all great.

The location was great, the staff very friendly and it was very clean. Very very good breakfast choices too.

My room was smaller than I expected and it was hard to get the temperature right in the shower - went from too hot to cold with the slightest of turns. I've put the hotel didn't meet my expectations as I thought the room would be bigger.

Excellent central location close to the Prado Museum and relatively short walk away from Sol and lots of other major attractions - so central that you can walk to most places. Friendly staff, quick check-in, very handy that invoice was sent by email. Very good breakfast selection with lots of Spanish pastries and it was especially nice to have churros and chocolate! Good facilities in the room (safe, kettle, fridge, good airco).

Room decor won’t be to everyone’s taste (there was a see-through glass door on bathroom/toilet and a hard plastic chair in the room). But you don’t come to Madrid to sit in your hotel room!

The location was fantastic - the main attractions, museums and shops were within walking distance. The breakfast was very good and included healthy options. The room was cleaned and the towels were changed daily.

The view from our room was the emergency exit so there was no natural light in the room and we preferred to keep the curtains closed in order not to see the view.

The location was excellent, literally 10-20 minutes to anything in the heart of Madrid. The breakfast was above average in my opinion. A lot of great options and was quite filling. The young lady working the breakfast was helpful, kind and kept the place clean. The staff was excellent overall. The people at the front desk were always helpful and friendly. Literally all of them.

The area was too noisy to open our windows at night. The a/c wasn't the best and the beds were just ok. The room in general is very bland.