My first time to Madrid, went with my wife and son. I found the location very good for us, a thirty minute walk to Centro, probably less if not looking in shop windows and 40 degree heat wave at the time. There were metro bus, and train station within 100 meters of the hotels front door. Madrid has a very good public transport system. Buses have great information displays making it easy. Subway very easy to navigate. The hotel- cool-relaxing-good simple foods at reasonable prices. The opportunity to walk N.S.E.W. From the location and find new restaurants, tapas bars and boutique shopping gave us a great holiday experience.

Leaving, only joking because we went from there to catch up with my family holidays in Majorca. It would have been perfect if tea and coffee facilities were in the room. Not sure if that’s the Spanish way though.

I recently had the pleasure of staying at this hotel in Madrid, and I must say, it was a great experience! From the moment I arrived, I was greeted with warm hospitality and exceptional service. The hotel's location was perfect, situated in the heart of Madrid with easy access to all the city's major attractions with a metro line just next to the hotel! The bed was incredibly comfortable, and the linens were of the highest quality, ensuring a peaceful and restful night's sleep. Every member of the team went above and beyond to ensure my stay was perfect in every way. From the front desk staff to the housekeeping team, everyone was friendly, attentive, and genuinely cared about making my stay memorable. In summary, I would highly recommend this hotel to anyone looking for a great stay in Madrid. With its prime location, exceptional amenities, and unparalleled service, it truly deserves a 10-star rating!

Nothing that I can think of and I didn't notice anything that I didn't like.

The location of the hotel is great, it's close to the metro, and it's easy to take public transport, or just go by feet to some touristic attractions, or other neighborhoods. The room is big, and the bed comfy. The staff is super friendly, and they are always helpful.

The bathroom cleanness could be a bit better, the shower was not working properly either.

The location was great. The entry for the Metro is just in front of the hotel. And if you do nit like to take the Metro, the city center is 15 minutes by foot. The big bathroom was also great.

The walls in the staircase needs to be renovated. And I kind of missed the lock on the hotel room’s door.

Great location next to metro station and places to eat/drink. Breakfast was good and all the staff were very helpful, polite and friendly.

For a modern hotel it was disappointing that the rooms didn’t have IT charging sockets. Breakfast was good but the limited choice every day was disappointing too.

The hotel is amazing, the building itself is already so beautiful. Rooms are bigger than I thought, especially the bathroom. Never showered in the shower more comfy! Also it’s located in the perfect area for me, close to many shops but also very nice restaurants. Easier excess to the subway isn’t possible, literally 1 step away from the entrance. 10/10 recommend!

Comfy bed, aircon, great location especially if you want to enjoy Madrid whilst getting out of the most touristic streets, great value for money!

Not much, coffee/tea station in the bedroom could be added but all in all a great place to stay.

Room was beautiful and the bed so comfy. We requested a room with a balcony and they gave us one. The team there were so helpful!

All was amazing - only thing could have been better was coffee facilitates in the room

great location for my purposes - centre of Madrid but not in the tourist centre. lovely building the redesign of this old building uses the awkward footprint of a traditional old Madrid apartment block well, without having destroyed its charm.

facilities weee limited due to Covid 19. signage was poor, but this is typical of Madrid! I prefer to have a physical lock on the inside of my door for security. there were no instructions (that I could find) for how to reset the safe combination, but it was pretty intuitive, so not a problem.

We stayed in the deluxe suite with the windows and the balcony was excellent. Bathroom was HUGE! The location was perfect.

The room could have been utilized a little better. It was a massive space taken up by a bed. Would have loved for their to be more space to sit in the room with the windows open.