Everything about Urban Suites Santander was amazing. We stayed (as did some of our friends) for a wedding in the area. The location is perfect to explore Santander and walking distance to everything, including the ferry that will take you over to Somo. The cleaning ladies are so lovely and helpful and keep the place spotless. Other reviews have complained about noise, but we didn’t have any problems at all. We left our bags in the lockers in the hallway, and came back to find the code didn’t work. However, a quick phone call and all was sorted, and the helpful lady even phoned back to make sure everything was ok. Would 100% recommend - we will definitely be back.

Everything was perfect. No complaints here!

Location was great.

Being at the back of the building, the upstairs toilets outlets all seemed to come down a pipe on our wall!! Constant flushing. Safety deposit box didn't work, we got a key but still didnt work.. Door to toilet/shower area didn't close as a little privacy on the toilet isn't too much to ask for and also to take a shower in private. These issues were sent to booking com. I also got to see all the other rooms on our floor and we got the least favourable room.

The decor was modern, tasteful, and functional. It was a delight walking into the room at midnight after 36 hours of disruptive air travel.

Maybe show a photo of the entrance from the street. Not easy to find at midnight!

Beautifully decorated apartment. Good central location. Easy access with details sent promptly.

Noise is a small issue, we brought ear plugs so nothing too much but would recommend them. Bathroom could do with a bit more privacy on both the window (vinyl on window would be good as blond not perfect match to have down constantly) bathroom door also very transparent and was unable to be closed during our visit.

Great location, attractive and comfortable apartment, spotlessly clean. Coffee, tea and sugar provided daily. Fridge, fan and hairdryer provided. The cleaning ladies were very friendly and proficient.

The bathroom cleanliness and facilities were great but there is little privacy so would not suit everyone.

We spent one night at Urban Suite Santander and stayed in Paris room. The design was really cool, lots of attention to detail. The bed was very comfy, the room was very clean and spacious. Also very well situated, close to the stations and to the city centre. The staff was also very helpful and quick to respond.

Bathroom sliding door was broken so couldn’t close it. Staff was aware but had no time to fix it before our arrival. All direct communication from Urban Suite went to spam for some reason (verse vice as well) so if you use gmail check your spam folder if you don’t receive anything within 24 hours of your arrival.

Self check in was easy with door codes emailed in advance of stay. Property is central and close to all attractions and shops. Room cleaned daily, excellent shower with plenty of towels and toiletries. Do remember bathroom is open to bedroom with glass doors

Kitchen/galley area very compact and located beside bathroom but has most of what you need for short stay except bread knife

Location, comfortable bed, friendly and helpful staff, cleanliness. The housekeeping lady was lovely! Staff were very quick to reply to any queries.

No privacy for bathroom/shower as its glass doors. Perfect for a couple or solo person. The noise from upstairs may put people off here too.

A quirky conversion of an old apartment.

Very little sound insulation in the ceiling so we could hear every footstep above. Fortunately the upstairs inhabitants were quiet people. Parking is a big issue in Santander so we had a 15 min walk uphill with our luggage.

The room was well equipped. Despite being in the centre of town the shutters cut the sound at night. Very helpful staff.

We were given the black room which was stylish but needed more lights. If you are older, ask for one of the lighter rooms.