Comfortable bed. Nice room with good air conditioning. Good location with Alcazar Carpark nearby (discount for hotel users) and a stone’s throw from Zocodover Plaza and all the interesting little streets and shops. Great recommendation for dinner at El Trebol from hotel receptionist!

An extra pillow would be nice! (Not complaining but suggest getting a new shower head in room 106)

Great location - quiet but central, still has traces of past luxury and grandeur, very clean, comfortable beds. Off-season was unbeatable in price!

Nothing really... It is obvious that the place used to be at a different luxury level, but as it is it's great for a quick stay!

I didn’t like the pillows and the fact that we did not have in the room facilities to make our own coffee or tea, a tray with a kettle, cups, teaspoons, coffee, sugar and tea/ other teas would have been appropriate and appreciated ( for the price I paid per night ) location wise it was great, staff was really nice. I would repeat if kettle, etc etc were added to the room.

The location and the staff members,both the receptionists,the lady and mister were very kind. The location is amazing,next to Alcazar. In raport with the price this hotel is fantastic. I will suggest it to my friends when they will visit this wonderful city.Thank you for making my visit in beautiful Toledo so amazing !

Room was very large and spacious including the bathroom. Longest bath I've ever seen in a hotel room. Good view from semi-closed balcony. Excellent work conditions with desk facing windows.

There was no kettle or coffeemaker in the room nor was there coffee available anywhere in the hotel.

Excellent location in the old town, right opposite the Alcazar. Cathedral, Jewish quarter, El Greco museum, shops and restaurants within walking distance. I had wine and tapas on the roof terrace of the Carlos V Hotel nearby - lovely view, recommended. Good-sized room and bathroom and free toiletries, including body lotion. Very friendly staff.

No breakfast on site due to Covid-19 restrictions - understandable, though I didn't know until after booking. I'd booked without breakfast, but thought I'd have the option. No left luggage facility for the same reason. I don't understand what this has to do with Covid restrictions, and would have appreciated leaving my small but heavy bag for a few hours.

Room was excellent: quiet, clean, and spacious. Excellent location, it was such an enjoyable stay.

Staff doesn’t pick up the phone, they are hard to reach.

Very central, near La Casca and tourist sights. Very helpful staff and excellent value for money. Very clean and room extremely comfortable

Large room. Great location. Centre of Old Town. Easy walk to explore area. Friendly staff. Comfy bed. HOT shower (though shower head on small side) Parking (for motorcycle) on the street, right outside the front doors.

WiFi signal not as great as previous reviews had suggested. Views from room windows; well none to speak of. Empty cavities of nothing from bedroom and bathroom windows.

clean and wifi is good connect

I would like the lighting at the entrance to be brighter.