Every single staff member was responsive to our needs and welcoming in a way to make us feel special. The resort layout is thoughtfully done to take full advantage of the shoreline. Excellent sea view from the room and the lovely poolside courtyard were very relaxing.

The spa closes at 5pm when the day's activities are not over yet. We wanted to be out and about in the sun, get back tired to end the day with a spa visit but couldn't. We did not find the resort's (semi) private beach ideal for leisurely walks or swims because of the pebble mixed coarse sand. However, the lovely Bentota Park beach was only 5-10 minute tuktuk ride away.

Coming from the travel industry, we understand the property and management are doing their best to get it up and running to normal speed after a 2 to 3 year shutdown. This is expected all over. They are doing the utmost to welcome all.

Guests need to alert staff of anything they may have overlooked. Management and staff are very happy to chat about anything at all.

Amazing location+ comfortable rooms with stunning views + gave a wonderful cot for my infant. 24/7 hot water. The attached balcony was super spacious and given the views form there almost all our time was spent there only. The beach adjoining the hotel is just perfect! The force of the waves is reduced by a nearby reef so the waves are nice and safe for even kids to play in. Pool is also wonderful. Staff is friendly and warm. They even have us complementary Christmas cake as we were there on Christmas Eve. Breakfast was decent at the property. As it wasn't included in our package, we paid an additional amount of 3000 rs per person. Uber eats delivers food from numerous nearby restaurants as well.

Well, the first night we were there we wanted to order food from the restaurant. We only had the number of the reception. Reception said they cant take order on phone and will send someone to our room. We called reception twice and yet they did not send anyone to take our order. Finally we just made do with what we had with us and went to bed...that was our only negative experience...all the remaining times we called reception asking for water, towels etc, they immediately complied.

- location, right on the beach. We were during off season and the beach and pool were empty - private beach - a la carte menu from the restaurant was very good (even though we had to wait 2 hours for our food to come - maybe because it was off season. Their prices were a bit high compared with other places - the view from the room was amazing - very helpful staff

- bathroom was very smelly and small - repeated breakfast - only one other restaurant close to the hotel (we had a car and that was not a problem for us) - during our stay the hotel, the elevator was not working - they did not have a place for our renovation - the room door was difficult to close

Very good staff, our room was upgraded into suite which was really nice. Lov how easy to access the beach.

Wifi was soooo slow. That really annoyed us.Some of the toiletries were missing ( toothbrush and toothpaste, body lotion, conditioner). Iron was missing too.Had to call them to get them.It took a good amount of time to get the hot water. We let it open and ran it for a while to make thr water warm.

**Location:** The location is unbeatable, with stunning views of the ocean and easy access to a beautiful beach. The setting is serene, perfect for those looking to unwind and enjoy nature. **Service:** The staff at Earl’s Reef were exceptional. From the moment we arrived, we were greeted with warm smiles and impeccable service. They went above and beyond to ensure our stay was comfortable and memorable.

Nice property

The reef was nice hotel .nice location and specially very helpful staff.specially mr anjana who was assist us .he was really good jem for property also mr nipuna & barman pradeep is very helpful .Rooms was very clean.food was amazing .thanks for restaurant staff .also housekeeping team who make a wonderful bed decoration .because of this staff i had great honeymoon .i would like to suggest for many srilankan to be there.

Excellent hospitality from the staff from the arrival to the departure. They made sure my family had the best experience during our stay. Rooms were spacious and we got a nice upgrade with a Jacuzzi. Kids love the place.

Nothing to complain, probably a bit more verity on buffet could be nice. But they had a very good spread from Western and local as well as Indian cuisines.

Very beautiful property with water front They even gave us an upgrade. You can relax and enjoy a lot at the property itself

Location was a concern .Its 1km inside the msim road and in Beruwala with nothing much around.Everything is in Bentota so u need to commute if u need anything or want to explore some good restaurants or learn surfing.

The staff is super friendly and accommodating. The bed is a proper king bed and extremely comfortable. We did a romantic dinner for 2 which was fun, they seem to have promotions like that all the time. The grounds are well kept. The hotel rooms are huge, and there are loungers all over the property, and a nice sitting area to work in the shade. The sunsets in front of the property are amazing. We liked it so much we extended our stay. The hotel wasn't overly crowded which was a plus.

There were mosquitos in the room upon arrival. The hotel provided citronella plug ins and that took care of that.