For us as a couple in their early sixties the location was perfect. The hotel is right on the beach sandy beach whilst at the back are nine or ten excellent places to eat. The staff were all very helpful & friendly. The hotel itself was kept spotlessly clean although as others have said, the rooms do need some updating. However from our perspective this isn't a massive concern as we didn't spend much time in our room. All rooms have a balcony or terrace on the beach looking out to the beautiful Indian Ocean. A mention for Subu tours who are located just outside the hotel on the beach. We booked three trips with them ( river safari, turtle sanctuary and elephant safari) and they were excellent.

The only real problem for us was the air con which was pretty poor and obviously needs replacing. We did report it as soon as we arrived but in fairness to the staff there's not a lot they can do.

The view from the room was lovely. It's right on the beach.

We had the lunch buffet. The service was pretty poor and not great value for money. There are restaurants at the back of the hotel on the other side of the railway track.

The location is superb

Food is below average with no good options…we had to take the gala dinner of 31 Dec…which was more or less mediocre..you will get better options and quality of food outside the hotel

Facilities were very good but we were not always able to make use of the pool because of the weather. Some of the guests were obnoxious but we have got used to that in our travels. Being close to the beach was great but this was the wrong time of the year, weather wise.

The road and bridge (over the rail crossing) were invariably flooded after rainfall but no attempt was made to improve this situation - it is assumed that everyone travels by taxi / tuk tuk We do a lot of walking and there's nothing worse than slippery surfaces, especially because of fallen leaves. Obviously the hotels and restaurants around there think someone else should sort it out ...

We love the pool and and comfortable surf pool room❤️

Breakfast was ok but i can’t say it’s good

The room was clean but the carpet seems old little bit. The employees were so kind and smiling all the time. The breakfast was great, but cups for tea or coffee gone fast and they have to be aware of that.overall everything was great. The beach is clean, the sea ​​waves are so great but you have to be careful playing with them, and the balcony was clean too.

The swimming pool shower was not working. The guy who is responsible tried to help They may have to fix it to get water fast. Also, the gecko were too much outside the rooms, it may better to get red from them somehow.

Stunning property with a great view from the room, and perfectly located. Beach is super clean, lovely pools and spas. Breakfast was delicious. Very nice and friendly staff. Overall, an enjoyable stay, with some minor improvements.

Rooms can do with a few touchups: room doors aren't the most modern, and are quite difficult to use. Showers kept getting clogged, things like switchboards, towel racks are a little loose and fall off sometimes. Service to rooms overall was extremely slow - needs to improve for sure. Many staff, while friendly and try their best seemed to have a tough time communicating in a common language like English so made it a little tough. The pool card for towels didn't seem befitting to a premium property, and seemed a little weird that the staff were very insistent and mentioning the 5K fine for not returning the towels and the cards.

The staff were all very friendly, well trained and helpful. The room was beautiful, with a massive, incredibly comfy bed, lovely bathroom and great view from the private balcony. The massive pool across the back of the right wing was beatiful, and the food from the cafe was great.

The check in was a little slow - our room wasn't ready on time, and there was some confusion. There were not enough sunbeds available by the pool. The train track runs right by the hotel, so although the trains are infrequent, they are loud when they pass.

The view from the room was excellent. It was very pleasant and energy boosting. The breakfast was good and well spread. The reception hall was excellent and filled with cinnamon smell. The welcome drink Cinnamon Ice tea was very good..

The bath room door insdie the room was too narrow. very fragile. Could have been better. Iron box and iron board were not there. We did ask, but not provided. The price of dinner buffet was very high, so we did not eat.

All the staff were always smiling and friendly particularly the front of house staff. We always felt like we were the only guests there.They made us feel so special.When my daughter got sick staff went above and beyond to help and get a doctor and give advice. The rooms were kept spotless and the beds were comfy and cosy The view from the room was perfect. The food was delicious also.

There was no spa as advertised and no comfy bar as advertised.