We stayed two weeks as we were visiting family in Orebro. The staff were exceptionally helpful. They were constantly trying to help us in any way they could. Location is brilliant, just a short walk to the city centre and old town and very near the train station and car hire Sixt. A convenience store across the road. We were delayed getting to Orebro and were going to be too late to check in. They worked with a family member to check us in and have the keys ready. That family member waited for us in the lobby and had a very young baby and they gave her coffee and biscuits while she waited for us to arrive and made her feel very welcome. It was very hot when we visited and the room was a little warm at night but as soon as we mentioned it they rushed and got us a fan. Not only that they told us they cleaned up a lovely outside terrace on level 1 for us to sit in so we would be more comfortable. Amazing & thoughtful service. A lovely area. This stay was after a month of very busy travelling and we were a bit tired and sometimes i got to breakfast just before closing at 9. They insisted I not worry about the time and still help myself to breakfast even offering to cook more eggs. I saw this happen with a few people. That would never happen in the big hotels! The owners have some family working there and it shows. Everyone is so friendly & focussed on the guests having a good experience. It's not your big 5 star hotel but it's very good value, well run and for us felt like the perfect base in Orebro. Would thoroughly recommend.

all was very good esp for the price compared to other hotels

Hospitable and friendly staff. Breakfast was superb... lots to choose from, different types of breads to suit the palate, as well as dietary needs. Free beverage throughout the day... in the foyer. Clean sheets/towels at hand, if needed. My room got a little cold, the staff (owner) responded quickly, by lending me an electric heater for the duration of my stay, which made my stay comfortable. As I was staying for a week, the staff upgraded my room.... which contained a fridge, and a kitchen area, I was able to prepare food within the room, cutting the cost of having to eat out. Beds were comfy... slept well!

There wasn’t anything that I didn’t like.

I was abit skeptical after reading some reviews but the hotel was great! Big room with huge window looking out into the courtyard, Big TV, Good shower and very comfortable bed. 5 min walk to the castle and bars! The gentleman on reception was extremely friendly and helpful. Also let us keep our bags in the hotel the next day whilst we explore before our flight home. People also complained about the old school lift, i loved it ha!

Nothing, i didnt use the bar etc.

I was really late arriving, I got excellent communication through the app as to how I could check in at 1:00am. Simple, clean, great central location value for money.

It's an old hotel clearly on a budget. The headboard of the bed was blocking the plug sockets, when I moved the bed a bit too plug in my phone the headboard kept falling forward leaning on my head. Supposed to be me leaning on it! 😅 That said everything works is clean and is maintained.

All of the staff were very friendly and helpful. Check in was nice and easy. The beds are sooooo comfortable. Breakfast selection was great, there were gluten free and vegan options. The location was so central we were able to explore the whole of orebro with ease.

I liked the room it was comfortable with a big bed for 1 person. I also liked the staff a lot they were nice and knowledgeable to give tourist information. And there was a coffe/tea machine and you are allowed as much as you like. I would say this hotel is worth the money 🙂

I didn't like that the room was a bit cold.

Good location, good price, nice staff, lovely breakfast selection. The pictures from the add are accurate.

The other guests were quite loud all the way until midnight and then started again early in the morning. There was no mini fridge in the room.

Location was perfect. Staff was very nice and friendly. Breakfast was also very nice

Can't really fault it. The only thing I could ask for would be more instructions in english.

The room was really nice and clean. I slept like a baby. The staff were friendly. The breakfast is basic but it did the job.

The halls are a little shabby, need some upgrading soon.

Hotel is located very close to the city center. Hotel room was nice, clean and quiet. Bathroom was in the room which is not very common in Sweden.

Too narrow and soft beds.