The hotel was conveniently located in the center of town, just opposite the train station. We came in from Zurich for a liittle skiing and a weekend get away. The snow, whilst very sparce, did provide enough runs for the children to have some practice. The rooms were clean, and well set up. (especially for the children with the bunk beds in a separate section of the main suite. Very clean and spotless linens.

The ski run was indicated as 600 m from the hotel. If we could have flown over the freeways it probably was 600 m away. However, we had to walk, with young children, for over 1/2 hour. Carrying our ski equiptment, as there is no straight route to get to the slopes. That was disappointing. We did learn on our last day, that there is a bus that you can catch. We wish we had learnt that sooner!

Lovely location, clean and comfortable room, pet friendly, helpful staff. Vegan options on the restaurant menu.

Very expensive, including an expensive pet supplement charge (CHF 20 per dog). Granted this is Switzerland, but I still found the price a bit too elevated. Very limited vegan options for breakfast.

Excellent staff with friendly service and accommodation for children. Brought toys when our one year old was crying at dinner. Excellent room, restaurant for dinner, and quality breakfast. Free easy parking.

Only downside was room was very large and had only one window so not a lot of natural light. Small issue.

Airolo is a nice little town, but nothing exceptional. The hotel was nice and met our needs. Very clean and nice bathroom and comfy beds. Ate in the restaurant and it was VERY good. Nice breakfast buffet, too. Parking is available

The hotel is across from the train, but it wasn't much of a problem, just not the best of views.

The room was a good size, and the beds were comfortable. I would also recomment eating at the restaurant as the food is very good. If you walk up the hill from the hotels there is very nice views. I was there with two friends for the Granfondo San Gottardo race. The hotel was very accomadating with storing our bicycles and also storing our bags during the race. Great service, I would definitely stay again.

The shower was a bit small.

Great location for hiking: just opposite the station, so perfect for public transport connections, but super quiet! Good sized modern bedroom, small bathroom but large washbasin with plenty of space for toiletries. Loved the yellow direction signs to the different zones in the hotel, copying the yellow hiking signs :) Good food, free hotel parking spaces just across the road, friendly and helpful staff. Would definitely stay here again.

We have stayed here before and the accommodations are wonderful. The room design is excellent and the small touches are great.

A large dinner party was booked for Saturday night and they were a loud group. it meant we couldn’t have a discussion at dinner because we couldn’t hear each other. the staff did compensate us with complimentary drinks but we would have preferred a quieter dinner.

Everything! Best staff..Davide & Tatiana went above & beyond! Amazing restuarant, great presentation, though a bit pricey. Generous breakfast included, endless cappuccino & expresso, fresh fruit, soft-boiled eggs, yogurt, meats, fresh crossaints & bread, milk & OJ. Beautiful view, very, very clean & comfortable room. Modern sauna & turkish steam bath. Plenty of parking, easy access to roads & other sight-seeing places.

No fridge in room. No USB charging ports.

We expected a modest hotel as a stop over on our way back from Italy. We arrived very late resulting from terrible traffic problems. The staff were lovely, we were able to have dinner before going to our room , & they were very kind and attentive. The hotel was immaculate, very comfortable , dinner was delicious, everything exceeded our expectations.

Nothing

The rooms is modern and very practical! The beds and the bathrooms were comfortable. The breakfast was good.

Some minor things - a light bulb that needs replacement and a bit higher level of cleaning.