The staff are true gems of people in this hotel, a huge thank you to everyone! They were very friendly, polite and helpful. They have checked us in 1.5 hours earlier for which we were exceptionally grateful. On Sunday morning there was a breakfast craze going as all the guests arrived at the same time and all the seats and tables were taken. The staff handled the situation very professionally by making us comfortable in the lounge and inviting us once the heat went down. The foods were restocked and we did get what we wanted. The room was clean and tidy. The location is excellent as the train station offers not only direct commute options to the Airport and Alsace, but also a variety of supermarkets and stores. Tram 16 takes you from the hotel doorstep right to the historical center where the Christmas markets are.

There was just a couple of silly things actually and they didn't spoil our experience: 1. For breakfast, a couple of times we missed the boiled sausages as those ran out by the time we arrived 🥲 2. The ventilation in the bathroom was out of order (room 407), but as I only recalled that as I am writing this review, it proves not to bother us that much during our stay. 3. Having a kattle in the room would be a great addition in the cold winter nights.

Excellent location, near the train station, close to restaurants, supermarkets, trams, and an easy walk to the Old Town area. Hotel is modern, comfortable, staff are helpful. It has a nice foyer with lounge areas, a small cafe bar, and a breakfast dining area. We were impressed by the room’s double windows and automatic external blinds. Reception staff will give you a pass for free travel on the trams & buses, really useful.

Hotel room does not have fridge, kettle or microwave. Room was fairly small but fine for a couple of nights. Hairdryer unit on bathroom wall is pretty ordinary.

I know Basel quite well and still travel there often for work. This IBIS is perfectly located within a 5 min walk of the main train station (Basel SBB), which is a great transport hub. This neighborhood has lots of restaurants for all budgets and styles. The Vietnamese restaurant across the road is great and with nice prices. The hotel staff are very nice and helpful. The free internet is great. The rooms are clean and functional. They all have a desk which is essential for me. This hotel is a great cost-effective option for stays in Basel.

Not Applicable.

My wife and I used this hotel for a short stay in Basel on the way back from a winter sports holiday. The hotel is in a convenient location, a short walk from the main SBB railway station. The room had everything we needed, was spotlessly clean and a reasonable size. The bed was very comfortable. Staff were very friendly and helpful. On the final morning we had breakfast at the hotel and there was a good choice of items on offer.

Nothing really.

We received the good standard we expected from Hotel Ibis, with friendly and helpful staff, thank you! This hotel is very centrally located and has excellent transport facilities nearby. Recommended if you want to explore this beautiful city.

The sleeping pillows in our room were uncomfortable and more than outdated... They really need to be replaced.

The welcoming, informative and very friendly staff!!! On a 10/10 score I would rate the staff at the reception 11. Not only they were super friendly and welcoming but the lady who checked me in try her best to speak italian with me to makes things easier. I am fluent in both English and French (they all speak both there, plus German) but she couldn't possibly know, it was just natural for her to try and gave me the easiest check in ever. Also, the hotel is just 5 minutes away from the train station so very convenient if you arrive late by train. I would certainly recommend it and use it again in the future.

Ideal location close to Basel main station and airport bus. Guest card providing free local transport provided, old town centre a few tram stops away. The usual basic Ibis facilities provided in a very clean and modern building. Luggage storage available.

Some uncertainty and lack of clarity regarding early check-in (for which supplementary payment seemed to be required), staff - limited in number - seemed more focused on trying to sell Ibis club arrangements for discounts at other Ibis hotels than in accommodating the immediate needs of guests.

The hotel is very clean and near the train station. It offers you everything you need for a one night stay if you go for the standard double room. It's quiet, comfortable and the personnel is nice and helpful. The bed was very comfortable, the shower cabin was large.

The room and the attached bathroom are a bit too small, the space wouldn't be so comfortable if the stay at the hotel is longer. The facilities are also kept at a minimum, but I cannot complain, this is a 2 star hotel after all and honestly it has better conditions than many 3 or 4 star hotels I stayed in.

The hotel is rated as a two star hotel and as such, it fully fulfills the expectations. The staff is friendly and accommodating, housekeeping is attentive and very good. Our room was quite spacious, the bed comfortable. The location is good because of the proximity to the main train station and easy connection to the Tram 2 (right now bus service). While the immediate surroundings are nothing to write home about, the lively Güterstrasse leads to plenty of restaurants, cafés, and shops. The hotel is a good deal in Basel for persons who don't mind simple accommodations.

A basic but well located hotel very close to the station and with several trams at the door. Nice staff. Convenient bag storage and the Basel card was a real bonus.

A kettle in the room would be useful.