I provided my own breakfast. The property provided a very warm and welcoming sense of energy, which I feel if I were staying at the home of a highly trusted friend or family. It was a special type of energy not usually present at many hotels and one, which was quite remarkable.

One or two late nights there was the odor of burning organic material most likely due to smoking cigarette effluents diffusing into my room. It happened two early mornings. My room at your facility was an ideal version of a studio apartment I once occupied in the Warehouse District in New Orleans, Louisiana, during my graduate student studies at Tulane University School of Public Health and Tropical Medicine. Like my New Orleans experience, my stay at your facility has been the harbinger of much positive synchronicity in my professional and non-professional life,

The room was basically a small studio apartment with kitchenette and bathroom. It was quite spacious for 1 person. The bathroom was very clean and had window. The room had several power outlets.

The room was too hot and did not have air conditioning. The sound isolation was not very good and I could hear a lot form the other rooms and the street

Everything. (Except check in, that required me to send my ID declaration in advance through the web, that I didn t noticed and so I didn t received the self check in intructions. Could be imporved. But minor)

Location, space, cleaness, price

The room was very clean, well equipped and the location is perfect, 10 min walk from the lake, supermarket nearby. The check in is super well organized, they have a central office in Paradiso where we could leave our luggages.

The room was very hot, but they provided a fan which made us sleep perfectly. For a short stay this apartment is a perfect choice.

Easy to get to, very good communication, nice location, easy check in

Bathroom- a small space, frosted glass instead of walls; Not quite intimate. Not enough power plugs. Also, it is promoted as a living room and a bedroom apartment, but it is actually just a big room, with 2 beds separated by a furniture panel.

Excellent location, very comfortable and clean apartment 👌 The staff is very attentive, kind and professional 👍

Location of the property only 10 minutes away from the center of Lugano. The bathroom with pleasant and comfortable shower.

Temperature at night. Without air conditioning is really hard to sleep well all night.

The location is great. A lot of small fast food places in the building. Good university accommodation.

It's a little run down, but that's to be expected of university accommodation.

I was very happy with my room. Enough space. Wonderful kitchen and bathroom. Very central located. The Check-in and Check-out process isn't complicated. Will stay again with pleasure! I definitely recommend it.

The apartment is nice and well located.

The bed mattress could be better and the communication was a bit slow for the access code, in any case they always solved my requests.