Location is good. Exit from Lugano train station (go towards platform 4A, until the very end exit to the road, walked another 2 min will reach the hotel). Buffet bfast at CHF10 is good.

the pillow is too soft, heater is not so warm.

The staff were very friendly, the location was excellent (very close to the train station), breakfast was decent and it was very clean. When we came back after a long day of mountain biking to collect our bags the member of staff working was super friendly, gave us some snacks and got us water. There was a safe location to store our bikes.

It would be nice if there was some more shower gel/shampoo in the bathroom. There were two tiny sachets which is ok but not really enough to wash your hair and body. This is a minor complaint - we were traveling very light and didn't bring many toiletries with us.

The two men on the front desk were super friendly. They have one small step at the front door then a ramp inside. They helped us up the front step in the wheelchair but the ramp being moved may be more suitable for many. The room was very spacious and had a lovely balcony looking onto the street. Railway station is not far but it is up hill to the hotel from the station. Nearby things close especially on a Sunday so be prepared. Lovely big bathroom.

I did not like the leaving the key when you went out. I understand they do not want to loose keys but leaving the key would mean anyone could access the room. As we were a group of five only staying one night this did not cause us an issue.

The location for the train station is excellent. The funicular means it is just a short journey to the squares at the bottom of the town Check in desk was friendly and offered advice There is a lift Room had a nice balcony Spacious room Reasonable breakfast option. Switzerland is expensive This hotel offered a good value option for travelling through

The pillows were very flat with no option of a second pillow. I got around that by simply folding it over. I think maybe it’s a European thing It was pretty noisy in the surrounds - this is not the fault of the hotel

The location was ideal, in close proximity to the train station, at less than 5 minutes on foot. It was also located nearby to other restaurants in the area, which are cheaper for those being budget conscious and not necessarily wishing to go to the old city centre. The receptionist was very friendly and was immediately welcoming. The room itself was a pleasant surprise, as it was large, well illuminated and spacious.

The only "negative point" is that the rooms don't appear to be soundproofed against noise in the hallways. Any footsteps, conversations or other noise could easily be heard through the door and could disturb one's sleep.

Amazing experience staying at hotel casa peron. The location is perfect, it’s just a few minutes walk to/from train station and also a bus to the centre right outside the house. Perfect location especially if you train around as accomodation right in the centre you would have to walk up a lot of stairs to the station. Breakfast was great, staff were lovely. The room was nice and quite. Biggest Bonus was getting a travel card and being able to take trains in busses around the area for free! Would highly recommend staying here and would come again.

A kettle in the room would have been nice addition but not a necessity.

Perfect location! Walking distance of 3 minutes from the train to the hotel, bus station just at the hotel which was very convenient. Great continental breakfast at a reasonable price for family. Got the titchino tickets which saved us a lot. Only the bed pillows were really soft. The bathroom bathtub should have curtains as lot of water gets out. If you are in the 4 th floor you will be able to see the lake from the huge balcony. Would love to have a mini bar in the bedroom, furniture was old but I would take it for the price. It’s just perfect for the price and location, 5 min from Lugano center, enjoyed our stay & will stay there again.

The pillows were really really soft. Would be nice if there is an option of mini bar in the room.

Located very close to the train station and funicular which leads to the city centre Spacious room and bathroom Balcony with a view Helpful staff Free public transportation (Ticino card)

Noise from the street, the elevator and the fan. I had to turn off the fan at night because I couldn't sleep. Breakfast could be included and/or it would be good to add some warmer options. It would be nice to have a small table on the balcony as well

The staff was beyond helpful. Gave us the Ticino card voucher that allows free public transportation and discounts on a lot of attractions. We were only there one night, and the place is as advertised. I was expecting less and got more. Great location about a 5 minute walk from the train station. Clean. Comfortable. Bakery across the street.

The staff was very welcoming, kind and extremely available to help with anything we needed. The location is superb: near the train station and one of the stops for the bus lines. The room was clean and spacious and the beds very comforable. We even had a fan to help with the heat, as the double rooms are not equiped with air conditioning. The city tax that we had to pay at the place includes the ticino ticket for the duration of the stay. We were also able to leave our luggage at the hotel after check out, which was extremely helpful and convenient!