hot springs area is fantastic! they have lots of lifeguards and enough space in indoors and outdoors area nice two bed room apartment with a great view (southern view). You have parking right in the same building. and on the bright side - the buildings part of the complex are connected to the spa area with the tunnels. so you can walk directly in bathrobes and slippers. freshly squeezed orange juice for breakfast. they have free buses circulating around town to the ski lifts

Breakfast was rather basic. there was only bread, some cheese and ham. as well as yoghurt and cereals. the hotel is a bit dated and some renovation should be done. but it's ok for us overall

The room size was really large for a flat in the résidence Les Cascades. It also has a terrace outside. The access to the bath is not always included in the price but it was for me. The baths are nice with indoor and outdoor pools and sauna/hammam. Breakfast was included but it wasn't that great tbh.

The room was a bit noisy, can hear the neighbors. The restaurant is not bad but they could do a bit better with little extra effort. The breakfast was a bit boring.

Great service and commodities

It was not about the property but for booking. It Is not clear enough that the Bains were not included in the rent. I am not going to a hotel with Bains… and not enjoying the Bains I had to pay extra for the access to the hotel I also had to pay for the city tax when in booking reservation said all taxes included

I had a very nice room with kitchenette and small bathroom and a south facing balcony with a beautiful view over the Rhone valley. The restaurant made a fondue for me as a single person, when normally it requires at least 2 people sharing. The raclette a volonte' (on Tuesdays) was excellent. The thermal baths are very relaxing, and really helped with my shoulder problem.

I did not like the "maillot only" policy in the Sauna and steam baths. People should use towels only and not get their sweat on the wood, as would be standard policy further north. It would also be nice to have an outside area shielded from view where one can cool down after the sauna.

We rented a flat for 3 people and it was very comfortable and well furnished, with 2 bathrooms. The staff was very friendly! Since we checked in late afternoon we received an extension to stay at the spa longer the next day. The spa and the baths were great. Before booking I had seen comments saying that the hotel is a bit old - it is true that it is not super modern but everything is very clean and very comfortable! Nothing to complain about.

Stayed for one night in a cozy warm studio, the sofa-bed was surprisingly comfortable. Our room also had two smaller beds. Water pressure is great. It definitely hasn't been renovated for a long time, but it has its charm. Breakfast buffet was good, and the spa was great. Loved our stay.

Great views, all the usual pampering.

I've been going for over 15 years. The sofa/chair coverings have never been changed and are looking tired. For the price, I'd expect more regular upkeep of this sort of thing.

Everything was good. Clean and comfy room, reach breakfast, free underground parking.

Pillows were not good. Quite expensive, the price for the bath should have been included info general price.

The flat was very clean and with easy access to the main building and spa area. Plus by staying there we had free access to the spa which was great. Great location, very calm and peaceful.

Unfortunately the bed was a bed sofa, therefore not super comfortable but alright for a couple of nights. The only low point was the lunch at their restaurant as the staff kept on forgetting about us or mistaking the orders, even to pay we had to eventually get up and wait a bit more by the till before being able to (the restaurant wasn’t even busy). However, it’s alright cause we found a great restaurant just a couple streets down the hotel.

Despite the negative comments, this property has been beyond our expectations, absolutely amazing. From start to finish, everyone has been incredibly friendly and efficient. The property is very clean and comfortable.

Nothing bad to say.