Nicely decorated, kind reception, good italian restaurant (Bellini Cafe) downstairs. Room was modern and fresh. Good wifi and excellent bed. Location for business is excellent; between Shangri La Far Eastern and the WTC/ 101. Price quality is great. Will come back as smallish feel, good atmosphere, personal care and generally nice.

- there is no gym or pool (and probably hard for the hotel to create one) - TV is somewhat difficult to sort out for a tech illiterate (but what are you doing in Taiwan then..) - Windows cant open (given noice and heat not a disaster but I like to smell some fresh air in the evening) - Breakfast included and not bad but somewhat basic probably to limit waste in times of low occupation levels (which in itself is great and more hotels should consider), although staff attendants give it great care.

We prefer non-generic boutique hotels with responsive personal service, large and comfortable rooms with topnotch amenities, charm and atmosphere. Hotel Eclat exceeded our expectations on every one of these counts. We loved the quirky decor; the large high-ceilinged room with high-tech controls; the exceptionally comfortable bed, pillows and linens; the happy hour discount on drinks in the marvelous bar; and, at least as importantly, the service. We needed an English-speaking private driver to tour four of us from Taipei to Shifen, Pingxi and Joufen and then return us to our cruise ship in Keelung. Between our checkin and bedtime, the front desk had arranged it all. We could not have been happier.

The hotel is a bit crazy, a design/art/boutique hotel trying to attract your attention. Strange plastic sculptures, crazy room equipment combining high-tech and nonsense like glass-walled wardrobe. I have visited the hotel just before Christmas, so there was a lot of gaudy Christmas decorations and the poor employees were dressed as Santa's elves. But apart of that craziness it is in fact a pretty good hotel, cozy, well equipped, in excellent location, and with a very good and rich breakfast. Also Wi-Fi worked flawlessly. If you want to try for a change something else than the usual standard-style hotel without a personality, I can only recommend this one.

The only little detail was that not all employees speak reasonable English, the communication with some of them was a bit shaky.

Excellent front desk staff. Had some misunderstandings with the reservation and the hotel worked with Booking and me to clear it up in my favor. Room decoration was nice. I asked for a quiet room and was provided one.

No gym. Found a gym within walking distance though. A bit of walk to major shopping areas e.g., Taipei 101 area (about 20-30 minutes) so have to taxi or public transportation if not in the mood to walk or pressed for time.

From start to finish staff were helpful and friendly from the transfer, girl on the front desk (lana I think... very helpful and welcoming!) House keeping and breakfast staff excellent service. Lovely room wirh everything could need. Coffee and tolietries replaced daily whether used or not. Quaint hotel with lots of personality loved decor enjoyed big thanks to staff

Breakfast very over crowded so long wait to be seated but couldnt be helped everyone arrived same time

the property is beautiful and decorated with fine art pieces. service staff needs a little tempering after long months of covid.

arrived back at hotel at 8:32 but were told we could not have a drink in bar because it closed at 8:30. I understand the need for consistency but staff were still behind bar it would not have hurt to be flexible or 2 mins — given the status of the hotel.

I like the size of the hotel, a boutique hotel with nicely decorated lobby, just short walk to the front desk and the elevators. Rooms are decorated with interesting, modern furniture. The front desk staff is always friendly and helpful.

The wifi was weak and lost wifi a few times, albeit for a very brief period Room cleaning could be improved.

Room was spacious and quiet, the bed was very comfortable, the hotel is located centrally and near 2 metro stations. Breakfast was good too. The room I stayed in had nice views too.

Minor gripe this, but there probably should hv been a proper enclosure or door separating the shower from the bathroom, so that one won't wet the bathroom floor when/after one's shower.

The hotel locates in a convenient corner of Taipei City, and there are many good restaurants around and not too far from the MRT station. A very artistic hotel that posts many statues in public areas, and the room decorations are cool also.

The hotel offers typical STAR hotel breakfast dishes.

The service were excellent, personalized service make you feel homey, good location, cleanliness. Very quick response and good coordination amongst the staffs.

The room too small compare to the price and same class of hotel in the neighborhood.